Lead Account Technology Strategist
November 26
Description
• The Lead Account Technology Strategist is accountable for the development and execution of a multi-year technical strategy and roadmap focused on consumption of entitlement and growth of the Citrix technology platform within an assigned named account segment. • Develop strategic partnerships and build trusted relationships with customers, technical stakeholders and decision makers. • Provide technical thought leadership and insights of Citrix products, industry trends and their relevance to our customers. • Understand your assigned accounts current use cases, challenges and opportunities and the value the Citrix platform brings to their business. • Consistently contributes to the broader team’s technical mindshare. • Serve as an external spokesperson and evangelist for Citrix vision and associated technologies. • Assist with overcoming technical and competitive objections and accelerates the technical evaluation component of the sales cycle. • Build complex, multi-product proof of concept solutions for customer evaluations. • Accountable for driving the adoption and consumption of Citrix products and environment stability. • Formalize and deliver a strategic customer technology roadmap that identifies customers’ needs and requirements that can be translated into actionable opportunity proposals, operational requirements, high-level designs, and customer success plans. • Maintain and conduct customer cadences: Discovery Workshops, Technical Strategy Review, Value Briefings, and Environment reviews. • Provide regular and efficient updates on assigned accounts to sales, product, and leadership teams. • Responsible for engaging and leveraging the wider team where appropriate to help manage and deliver the best customer outcomes.
Requirements
• Bachelor’s degree or equivalent experience required • 5+ years of Sales Engineering experience in high-tech, indirect sales, and procurement environments with a record of success in driving customer adoption of technology • 3+ years of experience in SaaS or PaaS • Ability to travel within assigned territory • Ability to work in and successfully navigate complex and matrixed organizations • The following certifications are beneficial but not required: Citrix Certified Expert Virtualization (CCE-V), Citrix Certified Professional – Virtualization, Citrix Virtual Apps and Desktops Service on Citrix Cloud Certified (CC-VAD-CC), Citrix Virtual Apps and Desktops Service Integration with Microsoft Azure Certified (CC-VAD-MA) or Virtual Apps and Desktops Service Integration with Amazon Web Services Certified (CC-VAD-AWS), Microsoft Certified Azure Administrator, or Azure Solutions Architect, AWS Certified Cloud Practitioner, Google Associate Cloud Engineer, Updated Security Certifications
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