Solutions Engineer - Nordics
March 20
Description
• The Pre-Sales Solutions Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design, and efficient adoption roadmaps for our customers. • Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, curious, and collaborative team. • As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers and will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support to do so
Requirements
• 3-to-10 years of experience in the IT industry (early or mid-level experience). • Excellent communication and presentation skills with a strong command of business English and (where appropriate) one or more languages of the regionally aligned sales team you will be supporting. • Ability to manage a project, work to deadlines, and prioritise between competing demands. • Demonstrating empathy with customers and quickly identifying challenges and pain points they face. • Understanding of “how the internet works” including TCP & UDP, authoritative DNS & recursive DNS, firewall, TLS (SSL), HTTP, buying decisions, ROI, and competitive landscape for DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
Benefits
• All the resources and training required to be effective for the role, will be provided.
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