Senior Cybersecurity Technical Program Manager

August 16, 2023

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Cloud Security Services

Zero Trust • Workforce Identity and Access Management • Customer Identity and Access Management • Data Security (Rest and In Motion) • Perimeter-less Security

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Description

• Develop and document goals and strategic objectives for in-scope services for the program for USB lockdown (using Trend Micro endpoint security agent) and disallowing of unapproved email and file sharing services (using ZScaler Private Network Access capabilities) • Identify key stakeholders; define and enable communication protocols with stakeholders and leadership • Maintain project plans and scope; conduct change management activities in alignment with customer expectations and guidelines • Prepare and publish regular and ad-hoc status reports, scorecards, and metrics • Track program problem management support tickets, time to resolution and issue escalation • Escalate risks and issues; coordinate remediation and resolution • Identify process improvement opportunities and propose continuous improvement recommendations • Support program management, project coordination and drive communications for the program • Take program that is in-flight and ensure holistic views for sequencing and dependencies are coordinated and defined

Requirements

• Experience in program managing large cybersecurity data protection program implementations • 2 – 3 years overall experience with technical project management • 2 – 3 years overall experience with assisting in managing technical professional services customer engagements • 2 – 3 years overall experience in managing large programs • Experience with large scale removable media and unapproved email & file sharing services lockdown implementations or similar cybersecurity program management experience • Experience with managing programs focused on the lockdown of USB ports for thumb drives (versus keyboards and mice) and disallowing of use of unapproved file sharing and email services • Define / Manage Project Scope: lead the change management processes to drive effective project execution (e.g., launch, deployment, revisions, change control) • Manage / Control Project Financials: project budgets and forecasts, obtaining approvals from key stakeholders • Manage / Control Project Timelines and Resources: forecast variances and trends throughout the project lifecycle to ensure project resources are met and be able to ensure a seamless transition • Exposure to product model delivery mindset • Ability or experience to work at scale, and with 24x7 product engineering teams • Ability to establish / enhance and formalize communication, meeting, and risk management protocols for the program • Collaborative team worker – both in person and virtually using MS Teams or similar • Excellent documentation skills; demonstrated proficiency in Microsoft Office including Word, Excel, and PowerPoint • Ability to work as liaison between business and information security / information technology • Flexibility to accommodate working across different time zones • Excellent interpersonal communication skills with strong spoken and written English • Business outcomes mindset • Solid balance of strategic thinking with detail orientation • Self-starter, ability to take initiative • Project management and organizational skills with attention to detail • Additional Preferred Skills: Experience with Jira and Confluence • Experience with Trend Micro endpoint security agent • Experience with ZScaler Private Network Access • Education: BS in Computer Science or related field of study, or equivalent work experience. PMP or Cybersecurity certifications such as CISSP, CISM, etc. • Remote Only

Benefits

• 4-month remote contract opportunity

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