Security Consultant

March 1

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CloudSEK

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CloudSEK is a cybersecurity company that specializes in digital risk protection and threat intelligence. The company offers various products including XVigil, BeVigil, and SVigil, which provide solutions for external digital risk protection, enterprise attack surface monitoring, and software and supply chain risk protection. CloudSEK's platform utilizes predictive threat analytics to monitor and mitigate cyber threats across multiple domains such as the deep web, dark web, and various attack surfaces. Their solutions help organizations detect data breaches, defend against brand threats, and monitor infrastructure vulnerabilities. With a focus on cyber intelligence, CloudSEK aims to fortify the cybersecurity posture of global enterprises, including Fortune 500 companies, by providing comprehensive threat monitoring and analysis.

information security and machine learning

51 - 200 employees

🔒 Cybersecurity

🏢 Enterprise

🤝 B2B

💰 $7M Series A on 2021-10

📋 Description

• An ideal Cyber Security Consultant demonstrates an aptitude for learning new technologies, evidenced by the ability to expand upon core knowledge. • Highly analytical with the ability to derive facts quickly, methodically, and accurately. • Partial technical role with customer-facing responsibility to solve product and cybersecurity-related problems of low to high complexity. • Act as a focal point for the prospect problem resolution. • You will be responsible for leading the advisory role for one complete region. • Go one step ahead and identify any issues that are over the tool's capabilities and analyse the business impact of the same. • Maintain quality service by following organization standards. • Evaluate existing processes and propose new ones/strategies. • Develop strategies to promote team member adherence to company regulations and performance goals. • Conduct team meetings to update members on best practices and continuing expectations. • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors. • Develop and maintain long-term relationships with the customers. • Forecast and track client account metrics. • Manage projects within client relationships, working to carry out client goals while meeting company goals. • Ensure timely and successful delivery of our solutions according to customer needs and objectives. • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. • Monitor and analyze customer’s usage of our product, prepare reports. • Work with the Sales team to onboard and integrate new clients and develop existing client relationships. • Monitor customer service productivity in accordance with established policy to assure adherence as well as completeness in all customer transactions. • Continual improvement of the contract and its service.

🎯 Requirements

• Have at least 3+ years of relevant industry experience in client-facing roles and account management. • Been part of the Cyber Security domain - Mandatory. • Proficiency in handling languages such as Portuguese and Spanish is mandatory. • The ability to think logically. • Solid team player. • Ability to interact confidently with clients to identify what the security problem is and explain the solution. • Problem-solving skills. • The ability to prioritize workload and time management skills. • Enjoys solving problems and displays an eagerness to learn new technologies/skills. • Team handling capabilities. • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail. • Self-motivated and able to thrive in a start-up culture.

🏖️ Benefits

• Flexible working hours. • Food, unlimited snacks and drinks are all available while at office. • Games, fun, and soulful music activities.