Director of Product - Clinical User Experience

February 25

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Clover Health

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Clover Health (Nasdaq: CLOV) is a physician enablement company focused on seniors who have historically lacked access to affordable, high-quality healthcareWe aim to provide great care, in a sustainable way, by having a business model built around improving medical outcomes while lowering avoidable costs. We do this while taking a holistic approach to understanding the health needs and social risk factors of those under our care. This strategy is underpinned by our proprietary software platform, the Clover Assistant, which is designed to aggregate patient data from across the health ecosystem to support clinical decision-making by presenting physicians and other providers with real-time, personalized recommendations at the point of care.Making care more accessible is at the heart of our business, and we believe patients should have the freedom to choose their doctors. We offer affordable Medicare Advantage plans with extensive benefits, provide primary care physicians with the Clover Assistant, and also make comprehensive home-based care available via the Clover Home Care program.With our corporate headquarters in Nashville, Clover’s workforce is distributed around the U.S. and also includes a team of world-class technologists based in Hong Kong. We manage care for Medicare Advantage members in Alabama, Arizona, Georgia, Mississippi, New Jersey, Pennsylvania, South Carolina, Tennessee, and Texas.We are hiring software engineers, data scientists, designers and product folks who can help us understand our members’ wellness and steer them clear of any health risks down the road.If you’re a passionate person and interested in changing healthcare for the better, then Clover Health may just be the place for you.

Medicare Advantage • Engineers • Heathcare • Complex Care • Home Care

501 - 1000 employees

📋 Description

• Lead and manage a team of product managers, fostering a culture of collaboration, innovation, and execution. • Define and champion the product initiatives, strategy, and roadmap for Counterpart Assistant's Clinical User Experience product pillar. • Work with the pods and PMs to prioritize and manage the roadmap, ensuring alignment with the overall product strategy and company goals. • Collaborate closely with engineering, design, clinical, and data science teams to deliver high-quality products that exceed customer expectations. • Stay abreast of industry trends and emerging technologies in primary care and value-based care to identify opportunities and unmet needs in primary care settings. • Work with multiple product teams and projects ranging from provider facing point of care tools, evaluations, operational workflow tools, compliance and regulatory products, and critical vendor integrations. • Be the subject matter expert and domain leader for all things clinical documentation (SOAP notes, EHR documentation, ambient scribing), roles, responsibilities and practice workflows of healthcare professionals (physicians, nurses, MAs, front desk, care coordination, scribes, etc)

🎯 Requirements

• 7+ years of experience in product management, with at least 3 years in healthcare technology. • Deep understanding of primary care workflows, including clinical documentation (SOAP notes, EHR documentation), roles and responsibilities of healthcare professionals (physicians, MAs), and challenges faced by small to large practices. • Proven track record of building and launching successful healthcare products in primary care settings. • Understanding of practice payments, ideally experience with value-based care models and technologies. • Strong leadership, communication, and interpersonal skills.