Cloverleaf Care
Cloverleaf Care is an in-home care agency dedicated to providing professional, high-quality care solutions for seniors and adults with special needs. They specialize in post-discharge care, helping clients transition smoothly from medical facilities to their own homes. Cloverleaf Care offers a range of services including hourly, 24/7 live-in, and overnight care, with a focus on maintaining independence and quality of life in familiar surroundings. The company prides itself on its Total Care Solution, which combines caregiving with support services like claims management, medical appointments coordination, care plan adjustments, and a family support hotline, ensuring comprehensive support for both clients and their families. Cloverleaf Care operates in multiple regions across California, providing personalized and compassionate care to meet each individual's unique requirements.
In-Home Care • Alzheimer's • Dementia • Stroke recovery • Rehab
Customer Service Representative - Remote
March 29, 2024
Cloverleaf Care
Cloverleaf Care is an in-home care agency dedicated to providing professional, high-quality care solutions for seniors and adults with special needs. They specialize in post-discharge care, helping clients transition smoothly from medical facilities to their own homes. Cloverleaf Care offers a range of services including hourly, 24/7 live-in, and overnight care, with a focus on maintaining independence and quality of life in familiar surroundings. The company prides itself on its Total Care Solution, which combines caregiving with support services like claims management, medical appointments coordination, care plan adjustments, and a family support hotline, ensuring comprehensive support for both clients and their families. Cloverleaf Care operates in multiple regions across California, providing personalized and compassionate care to meet each individual's unique requirements.
In-Home Care • Alzheimer's • Dementia • Stroke recovery • Rehab
📋 Description
• Are you an outgoing customer service professional with 3+ years experience looking for a promising career in services management and coordination? We are a rapidly expanding healthcare services company in the US and looking to hire a customer service professional to support our growing needs with scheduling shifts, customer service and human resources functions. We would love to speak with you if you have excellent spoken and written English skills, have a college degree, and are a motivated self-starter with outstanding time-management abilities. Experience in customer service in a team environment is required. If you match this profile, have a strong background in a team environment, and are looking to make a career working for a progressive US healthcare company then we would love to talk to you! You will be working full-time from home during the US day shift (9pm - 6am IST, M-F).
🎯 Requirements
• 3+ years experience in a Customer Service role. • Flair communication skills in English, both spoken and written is a **MUST**. Should be from an English medium background. • Expert level computer experience with documents, sheets and web applications is a **MUST**. • Excellent problem solving skills. • Detail oriented, highly organized, dependable and multi-tasker. • Self-starter with superior time management skills. • Excellent customer service skills with phone. with US or UK consumers. • Must demonstrate crystal clear phone call voice quality and clear HD video quality using home office equipment during the hiring process. • Dedicated home office space. • Shift timing - 9pm - 6am. • Strong work ethics, respectful and a professional attitude towards work.
🏖️ Benefits
• Competitive pay! • Promising career advancement opportunities working for a professional organization with industry leading processes and cutting edge technology. • Permanent Work from Home(WFH) in a positive, friendly and fun work environment. • Training, education. • Receive recognition and lucrative incentives from management.
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