Senior Product Manager - AI Agent

February 16

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Zeals Co., Ltd.

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Zeals Co. , Ltd. is a company that specializes in AI-driven communication and marketing solutions, aiming to offer a personalized and engaging digital customer service experience. Through its flagship product, 'Chat Commerce®️,' Zeals integrates chatbots and AI tools to enhance user engagement and drive sales in e-commerce and digital advertising. Their mission, branded as the 'Omotenashi Revolution,' seeks to redefine modern marketing by creating emotional and rich conversational experiences for users globally. Zeals also offers solutions specifically for automotive dealerships and other sectors, emphasizing the fusion of communication design and AI to deliver exceptional customer interactions.

AI • Communication Design • Digital Transformation • Conversational Commerce

201 - 500 employees

🛍️ eCommerce

📋 Description

• Are you looking • To make meaningful changes at the fastest-growing tech company in Japan? • For a fair, highly flexible, inclusive working environment where anyone, regardless of their background, can make an impact? • To build the next bold idea in customer acquisition and revenue growth through conversational commerce technology • For a place where things are not just fast - but they happen now? • Zeals is not another chatbot. Our automated chat solution and conversational technology change how consumers purchase or act online. • Zeals converts customers who appear "unengaged" to become "valuable" through designed chat on Messaging Apps. • The goal is simple: to “revolutionize hospitality on the Internet” by unlocking digital customer service experiences that were limited to physical stores previously. • With more than 480 enterprise companies worldwide already utilizing our product, we are perfectly poised to seize market share and fuel exponential growth in the US market, with an eye on global expansion.

🎯 Requirements

• Native or business proficiency in English. • 4-5 years of experience in product management, ideally with some experience with AI • Proven ability to manage complex technical projects, from ideation to launch. • Strong understanding of AI and software development • Familiarity with data engineering • Excellent communication and stakeholder management skills, with experience working across cross-functional teams. • Bachelor’s degree in Computer Science, Engineering, or a related field. • Business proficiency in Japanese language (preferred).

🏖️ Benefits

• Salary Range : competitive (performance review every 6 months) • Performance review: twice a year • Holidays: 10 days paid holidays during the first year, weekends off, national holidays, summer and winter holiday • Visa support: We sponsor visas for the right candidates. You can expect full visa support from our professional HR team. • Flexible working: Highly flexible, remote-first international organization • For Japanese residence: Work from anywhere, interim work from overseas, full flex time • Housing allowance (within 1.5KM away from office) • Club activity allowance • Team Lunch allowance (Cross department lunch) • Zeals Bar (bi-monthly free flow beer party)