Site Reliability Engineer

January 17

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Zeals Co., Ltd.

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Zeals Co. , Ltd. is a company that specializes in AI-driven communication and marketing solutions, aiming to offer a personalized and engaging digital customer service experience. Through its flagship product, 'Chat Commerce®️,' Zeals integrates chatbots and AI tools to enhance user engagement and drive sales in e-commerce and digital advertising. Their mission, branded as the 'Omotenashi Revolution,' seeks to redefine modern marketing by creating emotional and rich conversational experiences for users globally. Zeals also offers solutions specifically for automotive dealerships and other sectors, emphasizing the fusion of communication design and AI to deliver exceptional customer interactions.

AI • Communication Design • Digital Transformation • Conversational Commerce

201 - 500 employees

🛍️ eCommerce

📋 Description

• Ensuring our entire system and infrastructure are both functional and thoroughly available • Designing infrastructure that can scale in tandem with our growing business needs • Continuously improving CI/CD pipelines • Promoting best practices and engineering excellence • Works closely with IaC whilst managing multiple environments it possesses • Vigilant and attentive toward our security • Monitor existing system, serving as a first responder to any potential incident

🎯 Requirements

• 2+ years of experience working with either AWS or GCP • 2+ years of experience with monitoring systems, we use Grafana • At least a year of experience working with Kubernetes • At least a year of experience with CI/CD pipelines, we use Github Actions, Helm and Argo CD • At least a year of programming in any language, we use Go, Bash, and Python • Currently eligible to work in Japan • Business-level English

🏖️ Benefits

• Salary Range : competitive (performance review every 6 months) • Performance review: twice a year • Holidays: 10 days paid holidays during the first year, weekends off, national holidays, summer and winter break. • Visa support: We sponsor visas for the right candidates. You can expect full visa support from our professional HR team. • Flexible working: Highly flexible, remote-first international organization • For Japanese residence: Work from anywhere, interim work from overseas, full flex time • Housing allowance (within 1.5KM away from office) • Club activity allowance • Team Building allowance • Lunch allowance • Zeals Bar (bi-monthly free flow beer party)