Business Optimization Analyst

December 6

Apply Now

Receive Emails with Similar Jobs

Coastal Community Bank

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1997

🏦 Banking

💸 Finance

💳 Fintech

Description

• ABOUT US Coastal Community Bank is a little bit of banking and a little bit of tech-ing. • The people at Coastal don't just help people with their banking; they help reshape how banking technology allows and serves EVERYONE. • We think and work like entrepreneurs, always moving and constantly improving. • We care about each other, are go-getters, work hard, and play hard. • If you're someone who thrives on innovation, wants to help others succeed, knows how to think outside the box, and believes that we're all in this together -- you belong here. • WHAT YOU’LL DO The Business Optimization Analyst III will be responsible for supporting and managing the full business optimization lifecycle. • This includes strategic advising/planning and development of the optimization structure and model though process analytics, leading optimization work efforts, creating/executing & implementing RPA, automation, and improvement solutions, and partnering with internal customers for ongoing sustainability of optimal performance. • Your in-depth technical expertise with RPA will ensure you are creating and implementing effective solutions that move our operating structure into the future.

Requirements

• Success driving transformative change within large organizations. • A proven track record of leading, delivering and supporting project management, operational excellence and change management initiatives in a growing, changing organization. • The ability to take an objective and translate into a plan to track goals and value-added deliverables. • Strong analytical thinking and analysis capabilities. • Ability to surface performance gaps and obstacles; partner with bank leaders to implement changes and improvements. • Strong attention to detail and accuracy. • Strong verbal and written communication skills. • Demonstrated experience analyzing process data to identify strategies & opportunities to automate within workstreams, reduce manual effort, and eliminate duplicate work across the organization. • 7-10 yrs experience leading business optimization and change management initiatives in a growing organization, often from scratch. • Proven experience performing root cause analysis to provide solutions that solve for root cause and account for all cross-functional impacts to include technology challenges. • 1-3 years experience in a heavily regulated industry and with a public company is preferred. • Experience optimizing business performance as a change agent and partnering with internal teams to set them up for long-term sustainability. • 5-7 years demonstrated experience streamlining workflows, implementing and sustaining RPA solutions that improve customer and employee experiences, quality, operational efficiency, and achieve financial goals. • Demonstrated experience with low-code and RPA (Microsoft Power Automate and Power BI) is required. • Strong proficiency in MS Office products, including Teams, Visio, Excel, PowerPoint, and OneNote. • Change management experience is required. • Lean Six Sigma Black Belt is required.