Cobalt
Cobalt is a leading provider of offensive security services, specializing in modern pentesting solutions. They offer a comprehensive platform that includes dynamic application security testing, network security, and cloud security. Known as the pioneers of Pentest as a Service (PtaaS), Cobalt allows organizations to efficiently scale their security efforts with on-demand access to a pool of expert pentesters. Their services are designed to help businesses identify risks and secure their infrastructure efficiently while ensuring compliance with industry standards. Cobalt's innovative approach and proven experience help companies reduce security risks and improve their overall security posture.
Web security • Vulnerability management • Application security • Web Application Security • Mobile Application Security
Customer Success Manager, SMB
March 19
🇺🇸 United States – Remote
💵 $94k - $117.5k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🦅 H1B Visa Sponsor
Cobalt
Cobalt is a leading provider of offensive security services, specializing in modern pentesting solutions. They offer a comprehensive platform that includes dynamic application security testing, network security, and cloud security. Known as the pioneers of Pentest as a Service (PtaaS), Cobalt allows organizations to efficiently scale their security efforts with on-demand access to a pool of expert pentesters. Their services are designed to help businesses identify risks and secure their infrastructure efficiently while ensuring compliance with industry standards. Cobalt's innovative approach and proven experience help companies reduce security risks and improve their overall security posture.
Web security • Vulnerability management • Application security • Web Application Security • Mobile Application Security
📋 Description
• We are looking for a top Customer Success Manager to join our SMB team and help Cobalt's customers build and grow successful security testing programs. • We are looking for someone with a proactive mindset who can take ownership and be a builder! • The candidate will be interfacing with multiple external and internal stakeholders ranging from individual contributors to C-level executives.
🎯 Requirements
• 2+ years of work experience in Customer Success and/or Account Management • A commercial, consulting mindset • Project/program management experience • Experience working with Salesforce • Multi-tasking skills and the flexibility to adjust to changing priorities on-the-fly • Strong written and verbal communication • Familiarity working with a large book of SMB level clients • Prior experience working in a very detail oriented and analytical environment • Prior experience closing sales deals and speaking with C-level executives • Drive, no one needs to push you to excel; it’s just who you are • Eagerness to learn, adapt, and perfect your work; you seek out help and put it to good use • A strong desire to help and serve our customers: They win, so you win
🏖️ Benefits
• Earn competitive compensation and an attractive equity plan • Save for the future with a 401(k) program (US) • Benefit from medical, dental, vision and life insurance (US) • Leverage stipends for: • Wellness • Work-from-home equipment & wifi • Learning & development • Make the most of our flexible, generous paid time off and paid parental leave
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