Senior Full-stack Software Engineer

September 17, 2024

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Cognigy

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Cognigy is a global leader in AI-powered customer service solutions focused on transforming contact centers. The company specializes in Enterprise-grade Conversational AI, including pre-trained AI Agents designed to enhance customer engagement through voice and chat platforms. Cognigy. AI, their flagship platform, integrates smoothly with various contact center systems and supports a wide range of industries, including finance, healthcare, telecommunications, and eCommerce. By leveraging Generative AI and other cutting-edge technologies, Cognigy enables enterprises to deliver proactive, personalized customer experiences with the ability to handle large volumes of interactions. Additionally, the platform offers tools such as Agent Copilot for boosting agent productivity and Knowledge AI for semantic search and knowledge management.

natural language processing • Enterprise artificial intelligence • machine learning • dialogue and chat systems • multi channel AI

51 - 200 employees

Founded 2016

🤖 Artificial Intelligence

🏢 Enterprise

📡 Telecommunications

💰 $15M Series B on 2022-02

📋 Description

• Develop and deliver software solutions that meet customer needs quickly and efficiently • Creating high-quality code with a well-structured and maintainable design • Keep our codebase tested and secure • Overseeing of our user interface • Profiling and benchmarking our codebase to identify bottlenecks • Ensure operational excellence through monitoring, logging, and e2e testing • Providing guidance to other developers and act as a mentor

🎯 Requirements

• Several years of experience in full-stack software development • Experience with containers and debugging containerized applications • Experience in using and working in a Linux-based environment • Experience building front-end applications with a similar tech stack to React.JS, Vue.JS, CSS in JS and state management libraries such as Redux • Experience building back-end applications with frameworks such as Node.JS or Ruby on Rails • You have a ‘feel for good design’ – padding and margin are not just CSS properties for you • Familiar with MongoDB or a similar NoSQL database. Experience with SQL is also appreciated • Familiar with Realtime communication protocols such as WebSocket or WebRTC • Experience with writing well-tested and high-quality code • Open to various programming languages and willing to learn continuously • Good communication skills and the ability to present new concepts to our management • Ability to work independently and collaboratively

🏖️ Benefits

• Attractive and performance-oriented salary • Company pension plan • 30 days paid leave • Discretionary virtual stock options plan, so you can benefit from the company’s success • Unique opportunity to help build and shape the company, with little hierarchy • Flexible and remote working options • Colleague recognition, reward and celebration events • Global Employee Assistance Program • ClassPass membership, giving you access to a variety of fitness and wellness experiences • Ongoing learning and development opportunities, including LinkedIn Learning