Coordinator, Clinical Operations - Mandarin Fluency

March 14

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Logo of Cogstate

Cogstate

Cogstate is a neuroscience solutions company that specializes in digital cognitive assessment and brain health measurement. Founded in 1999, Cogstate offers a range of services, including endpoint data quality, remote assessments, and cognitive screening tools specifically designed to support clinical trials and research in areas such as Alzheimer's disease, Parkinson's disease, multiple sclerosis, and more. With a mission to improve brain health insights, Cogstate has become a trusted partner for biopharmaceutical companies, academic institutions, and healthcare providers, focusing on delivering valid and reliable measurement solutions.

Cognitive Testing • Healthcare • Academic Research • Remote Testing • Alzheimer's Disease

51 - 200 employees

Founded 1999

🧬 Biotechnology

💊 Pharmaceuticals

📋 Description

• We’re a cognitive science company on a mission to optimize the measurement of brain health to advance the development of new medicines and to enable earlier clinical insights in healthcare. • That’s why we’re seeking a Mandarin speaking Clinical Operations Coordinator, accountable for supporting the operational delivery of a variety of contracted services in a Clinical Trial. • These services include Rater Training and Monitoring activities (training deployment, management, and in-study reporting/calibration), Clinician Network Management (ensuring quality and consistency across global clinical interviews), Data Management (opening and resolving data queries), and Scale Management (binder creation, translations, logistics & shipping). • The daily workload for the above functional areas will fluctuate throughout the life cycle of a Clinical Trial. • The Clinical Operations Coordinator will be cross trained to support multiple functional areas, flexibly jumping in to assist study teams according to their changing bandwidth needs. • This role will require extensive written interactions with clinicians/raters/CRA’s in both English and Mandarin, documentation and reporting on the progress of service delivery, and customer service support in English and Mandarin over phone and email. • Ideal candidates are eager to learn multiple facets of Clinical Trials delivery and enjoy working in dynamic environments where their day-to-day responsibilities will evolve over time.

🎯 Requirements

• Bachelor's degree or 1+ years of related experience. • Previous project management or administrative support experience preferable. • Microsoft Office proficiency. • A professional level of fluency in Mandarin & English.

🏖️ Benefits

• Remote Work Practices: Cogstate is a virtual first company. Cogstate employees can work from anywhere where Cogstate is registered to business within the United States, Australia, or the United Kingdom! • Competitive Salary: We offer competitive base salaries plus additional earning opportunities based on the position. • Learning & Development Opportunities: Cogstate offers a variety of learning and development opportunities from internal and external sources focused on leadership, and professional & personal development.

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