Coins.ph
Financial Services • Philippines • Blockchain • Emerging Markets • Money Transfer
201 - 500
💰 $30M Series C on 2022-05
Junior Operations
September 6
Coins.ph
Financial Services • Philippines • Blockchain • Emerging Markets • Money Transfer
201 - 500
💰 $30M Series C on 2022-05
Description
• Data Entry: Accurately enter and manage data across various platforms; Ensure data integrity and timely updates to all relevant systems. • BPO Data Management: Oversee and manage outsourced data processes; Collaborate with BPO partners to maintain quality and efficiency. • Confluence Maintenance: Maintain and update Confluence pages with relevant operational information; Assist in organizing and managing the documentation within Confluence. • Trading Assistance: Provide support to the trading desk with necessary operational tasks; Assist in the preparation and execution of trading operations. • Internal Team POC (Point of Contact): Act as the main point of contact for internal teams for operational queries; Facilitate communication and coordination among various departments. • Design Support: Assist in the creation and management of operational design materials; Coordinate with the design team to ensure consistency across materials. • Onboarding: Support the onboarding process for new clients and employees; Ensure all necessary documentation and training materials are provided. • Translation: Provide translation support for internal and external communications, as required. • Customer Support (CS): Assist the customer support team with resolving operational issues; Ensure a high level of customer satisfaction through efficient support. • P2P (Peer-to-Peer) Operations: Support the operations related to P2P transactions; Ensure the smooth processing of P2P activities within the platform.