Field Service Technician

19 hours ago

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

🌪️ Kansas – Remote

Although this job is listed in Kansas, this company may be open to hiring remote in other states.

+3 more states

🏄 California – Remote 🌪️ Kansas – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote 🤠 Texas – Remote

💵 $45k - $55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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COMPASS ENGINEERING CORP

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Compass Engineering provides lab instrument repair and maintenance. A nationwide network of service engineers means our highly skilled staff can be on-site quickly, whether you have an emergency repair or a scheduled maintenance contract with Compass. With a Compass Engineering service plan, you receive OEM level service at below OEM pricing for your analytical equipment.Compass Engineering services all models of lab instruments, including: LECO, PANalytical and Thermo (ARL). Our team can handle OES, XRD, XRF, gas combustion and automation. Compass is also an authorized Bruker service provider and has factory-trained engineers on staff.From our Ohio headquarters, we maintain a stocked warehouse of older model analyzer parts in many of the major brands, ensuring your lab equipment isn't obsolete. Compass Engineering can salvage your spectrometer!

analyzer repair • lab instrument • lab instrument repair • analytical equipment • analytical equipment repair

11 - 50 employees

📋 Description

• As a Service Engineer, you will provide critical onsite support to customers, and maintain their instrumentation in a wide range of fast-paced facilities. • Always represents the company in a professional manner with integrity, while providing outstanding customer service that aligns with Compass Engineering’s vision and values. • Represents the company by serving as the direct customer contact on-site and responsible for the equipment on assigned projects, ensuring customer satisfaction by proper execution of preventive maintenance, modifications, diagnosing, and repairing equipment at customers’ location. • Responsible for submitting accurate field service reports, expense reports, and other necessary paperwork. • Must recognize and comply with Health, Safety and Environmental rules and policies that are applicable to each location. • Strong troubleshooting and mechanical skills to provide on-site and phone support for customers, field service engineers and other service team members. • Must be a self-starter and able to perform assigned tasks efficiently with no supervision. • Must be able to read, interpret and understand manufacturers’ equipment technical manuals. • Ability to read and understand electrical and pneumatic schematics. • The ability to communicate technical concepts and troubleshooting instructions via telephone and/or in writing. • Must have computer knowledge and competency in MS Word, Excel, and Outlook as well as various OEM instrument software packages.

🎯 Requirements

• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations. • Electronics degree and mechanical aptitude are preferred. • May frequently lift and/or move up to 50 pounds and occasionally lift and/or move heavier pieces of equipment with support equipment and/or assistance. • Specific vision abilities required by this job include close vision and color vision.