Concentrix
Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.
Renewals Management • Technical Support • Customer Care • Cross Channel Media • Sales and Marketing
Customer Service Representative, Swedish Language
March 11
Concentrix
Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.
Renewals Management • Technical Support • Customer Care • Cross Channel Media • Sales and Marketing
📋 Description
• The Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. • This position provides customer service support and resolution of routine problems regarding client's product or services. • You will support Swedish speaking customers via calls and emails, and in the future even chats and social media.
🎯 Requirements
• Are fluent in Swedish, both written and spoken • Have good English language skills (min. B1/B2 level) • Previous customer experience is considered an advantage
🏖️ Benefits
• Salary of 1838 Euros / Gross • Bonus of up to 150 Euros /Gross • A good health insurance which includes gym and dentistry • Paid mobile phone bill • Opportunity to work from the comfort of your home (within Latvia or Estonia) • A schedule that is easy to combine with your everyday life: Mon - Fri: 09.30-18.00 • Paid training and support from day 1 to make sure you reach your best potential
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