Customer Service Sales Representative - German-speaking - Remote - Part Time

21 hours ago

Apply Now

Receive Emails with Similar Jobs

Concentrix

WebsiteLinkedInAll Job Openings

Renewals Management • Technical Support • Customer Care • Cross Channel Media • Sales and Marketing

10,000+ employees

Founded 1983

🏢 Enterprise

🤖 Artificial Intelligence

🤝 B2B

💰 Venture Round on 1995-01

Description

• Take incoming customer and from boutiques and shops calls and solve users’ demands • Log call details onto call management systems and provide response and resolution within SLA • Maintain service and product knowledge and expertise associated with applications specific to individual customers • Ensure contractual SLA is maintained

Requirements

• Have a proficient or bilingual level of German and advanced level of English • Have minimum of 1-year relevant experience in fashion retail or retail • Have knowledge of sales techniques (up-/cross-selling, objection handling, etc) • Are Customer Driven, motivated to work in sales, opportunistic in creating sales leads • Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs • Have exceptional customer-facing and customer-care skills • Have working knowledge of IT platforms, equipment, and applications: Windows/MS Office

Benefits

• Part Time 20 hours/week seasonal contract: rotative Monday to Saturday between 08:00 - 19:00 • Salary 9 200 euros gross/year + 600 euros gross/year in bonus • Central location in Barcelona or work-from-home opportunity anywhere within Spain • Bring-a-friend (referral) bonus opportunities • Full paid training on the company and the project you'll be working on • Career development programs, specialized courses