Manager - Strategy

13 hours ago

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $79.1k - $118.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Concentrix

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Concentrix is a global provider of fully integrated technology and business transformation services. The company specializes in creating innovative solutions through strategy and design, data and analytics, enterprise technology, digital operations, and more. It focuses on delivering operational excellence and advanced automation, acting as a seamless extension of its clients' businesses. Concentrix equips enterprises with capabilities in AI, APIs, advanced analytics, and offers services across various industries like automotive, banking, healthcare, and retail. With a commitment to sustainability, Concentrix aims to be a force for good while enhancing its clients' customer experiences and operational efficiencies.

Renewals Management • Technical Support • Customer Care • Cross Channel Media • Sales and Marketing

10,000+ employees

Founded 1983

🏢 Enterprise

🤖 Artificial Intelligence

🤝 B2B

💰 Venture Round on 1995-01

📋 Description

• Serve clients across a range of industries to drive impactful business value through improved customer journeys and better customer experiences • Build trusted client relationships through proactive account management and exceptional project delivery • Develop an analytic approach, document tasks and manage timelines for new/existing clients in support of our consulting projects • Lead a team through analysis of large client data sets and qualitative discovery such as interviews, focus groups, observations, process mapping, and review of client documentation and metric • Develop recommendations for improvements with calculated ROI/impact expectations related to the project initiatives • Conduct internal and client-facing presentations to provide thought leadership, findings, and recommended changes for improvement • Partner cross-functionally to translate business needs into new solutions for customers • Teach others how to derive insights that are not obvious and build recommendations that have a solid business case for success • Oversee, coach, and directly manage direct reports

🎯 Requirements

• Bachelor's degree in related field from a four-year college or university • four to eight years of consulting or analytics experience preferred • Advanced Microsoft Office skills

🏖️ Benefits

• medical • dental • vision insurance • comprehensive employee assistance program • 401(k) retirement plan • paid time off • holidays