Customer Success Engineer

2 days ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Customer Success Manager

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Logo of Conduktor

Conduktor

Apache Kafka • Confluent • UI/UX • Streaming Platform • Scala

51 - 200

💰 $20M Series A on 2021-11

Description

• Conduktor is an Enterprise Data Management (EDM) platform that specialises in streaming. • We empower industry leaders to implement their Streaming Data Strategy with a comprehensive approach to data control, compliance, and security. • Our platform mitigates data security risks while enhancing communication, automation, and observability across data flows. • We are looking for a Customer Engineer who is eager to deep dive into Apache Kafka. • You’ll strategize on how to best support our customers to provide them the most value.

Requirements

• Deeply interested in technology whether through your college degree or hobbies. • Interest in learning and mastering how Conduktor tooling can help in the data streaming world • Have consulting or customer-facing experience. • Hands-on experience with distributed technologies Demonstrable experience with Docker / Kubernetes • Experience troubleshooting applications running on Linux (resource contention, network bottlenecks, etc.) Ability to read and understand code. • Excellent communication skills - clear, concise and effective communication with customers and colleagues • Demonstrate a good level of self-motivation, autonomy, curiosity and positive attitude • Knowledge of streaming or messaging systems like Apache Kafka, Pulsar, Rabbit MQ, JMS. • Previous experience as a software engineer with a background in software development, coupled with a passion for customer support.

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