ConnectWise
ConnectWise is a leading provider of software and services for managed service providers (MSPs), offering solutions designed to automate and streamline operations in IT management, cybersecurity, and business management. Their Asio platform is purpose-built for MSPs, delivering tools for unified monitoring and management, cybersecurity, data protection, and business management. ConnectWise provides services like professional services automation, remote monitoring and management (RMM), quote and proposal automation, IT documentation, and financial management among others. Through partnerships and integrations with top-rated vendors, ConnectWise enhances its offering for IT service management. The company also hosts industry events and provides community support to foster growth and innovation in the MSP sector.
Automation • Help Desk • Managed Services • CRM • Project Management
Principal Cloud Engineer
March 1
ConnectWise
ConnectWise is a leading provider of software and services for managed service providers (MSPs), offering solutions designed to automate and streamline operations in IT management, cybersecurity, and business management. Their Asio platform is purpose-built for MSPs, delivering tools for unified monitoring and management, cybersecurity, data protection, and business management. ConnectWise provides services like professional services automation, remote monitoring and management (RMM), quote and proposal automation, IT documentation, and financial management among others. Through partnerships and integrations with top-rated vendors, ConnectWise enhances its offering for IT service management. The company also hosts industry events and provides community support to foster growth and innovation in the MSP sector.
Automation • Help Desk • Managed Services • CRM • Project Management
📋 Description
• The Principal Cloud Engineer II is responsible for working with cross-functional teams to design, test, expand, implement, monitor, and document cloud services utilized in the product. • This role will drive improvement projects around deployment, security, and performance while supporting basic engineering tasks including scripting, automation, and code reviews. • Provides support to the Engineering teams, with a high attention to detail. • Researches, analyzes, and documents findings. • May coach and review the work of other team members. • Designs, builds, and delivers cloud computing solutions, hosted services, and underlying software infrastructure. • Designs and architects solutions for existing client-facing applications as they are moved into cloud environments such as AWS, Azure, or Google Cloud. • Supports and troubleshoots scalability, high availability, performance, monitoring, backup, and restorations of different environments. • Assists with deployment, automation, and security of cloud servers hosting our applications. • Reviews, documents, and implements security policies on cloud infrastructure. • Ensures required proactive diagnostics and monitoring of cloud infrastructure are in place. • Architects automation solutions for reduction of costs and efficiencies improvement. • Maintains awareness of PaaS, LaaS, and related technology trends and how trends impact product. • Provide direction toward improving our existing CI/CD processes and drive IAC adoption across the organization.
🎯 Requirements
• Bachelor's degree in related field or equivalent business experience • 6+ years of relevant experience
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