IT Security Specialist - Remote

January 30

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Logo of Constructor

Constructor

Constructor is a company specializing in AI-powered search and product discovery platforms specifically designed for enterprise ecommerce brands. Their solutions include search and autosuggest, browse recommendations, category collections, quizzes, merchant controls, and AI shopping assistants. With a focus on personalization and improving key performance indicators (KPIs) like revenue and conversion rates, Constructor utilizes advanced AI/ML technologies to enhance user experiences and optimize ecommerce processes. Their proprietary Native Commerce Core™ technology allows for contextual and personalized product discovery, driving measurable business metrics and offering enterprise customers a fast return on investment (ROI).

Search • E-commerce • Product Discovery • Personalization • SaaS

51 - 200 employees

Founded 2015

🤖 Artificial Intelligence

🛍️ eCommerce

🏢 Enterprise

💰 $55M Series A on 2021-09

Description

• Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. • Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. • Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. • Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick. • The IT and Security teams at Constructor help maintain our worldwide fleet of equipment, help our users with IT questions, and help keep our services secure.

Requirements

• Configure and ship laptops to/from Constructor employees • Troubleshoot IT issues • Monitor IT systems and react to problems • Enhance IT systems to support our expanding employee base • Work with our CISO to maintain security compliance systems • Help collect evidence for ongoing security audits • You have experience maintaining computer systems, either within an organization or with friends and family • You have experience with computer peripherals and software configuration • You enjoy working with people to help solve their problems • You are a creative problem solver • You have familiarity with Jamf, Okta, Azure, Slack/Teams, Google Workspace, Salesforce, Google Meet, and/or Zoom • You are experienced with remote management of an enterprise workforce (completely remote) and familiar with MacOS and Apple technologies • You have a physical space that is conducive to storing laptops in between user assignment • You have some familiarity with global shipping and customs with DHL, FedEx, UPS, etc • You are comfortable nudging customer support agents and managing tickets in external vendor support platforms • You have experience with password managers and general laptop security principles

Benefits

• Fully remote team - choose where you live • Work from home stipend! We want you to have the resources you need to set up your home office • Apple laptops provided for new employees • Training and development budget for every employee, refreshed each year • Parental leave for qualified employees • Work with smart people who will help you grow and make a meaningful impact

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