November 1
• Take ownership of key ITIL-based processes • Ensure continuous optimization to enhance operational efficiency • Drive ISO 27001 certification project • Develop strategies aligning with international security standards • Monitor, analyze, and report on IT service management processes
• A certification in ITIL (or related framework) and in-depth knowledge of ISO 27001 standards • Expertise in managing ITIL processes, especially Incident, Problem, and Change Management • Strong analytical and problem-solving abilities • Excellent communication skills to effectively collaborate across teams and influence key stakeholders • Knowledge in cloud hosting or IT services is a plus • Written and verbal communication skills in both English and German
• great freedom for your creative ideas • ongoing professional and personal development opportunities in an innovative and technological environment • a comprehensive induction with your colleagues by your side • modern and conveniently located workplaces at our European locations • Remote or hybrid working opportunities with the same technical equipment at home as in the office • flexible working hours for a healthy work-life balance • 30-day vacation by default • the possibility of working in our summer office in Mallorca, as well as from any EU country • an extra day off to get involved in social activities as part of our Volunteer Day • attractive conditions on many products and services through our corporate benefits program • unforgettable moments at our company events and team events
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