Conversica
Conversica is a leading provider of Conversation Automation solutions, utilizing advanced AI-powered digital assistants to engage in two-way dialog and drive revenue opportunities across marketing, sales, and customer success teams. Their platform leverages natural language processing and large language models, including GPT, to simulate human-like conversations, helping to identify and nurture leads, reactivate opportunities, and maintain customer relationships. Conversica integrates seamlessly into existing technology stacks, allowing businesses to scale their efforts and unlock hidden revenue across multiple industries.
Lead Engagement and Follow-up • Lead Management • Customer Engagement • Internet Technology and Applications • Software as a Service
Customer Marketing Manager
November 2, 2024
🇺🇸 United States – Remote
💵 $90k - $135k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🎡 Marketing
🦅 H1B Visa Sponsor
Conversica
Conversica is a leading provider of Conversation Automation solutions, utilizing advanced AI-powered digital assistants to engage in two-way dialog and drive revenue opportunities across marketing, sales, and customer success teams. Their platform leverages natural language processing and large language models, including GPT, to simulate human-like conversations, helping to identify and nurture leads, reactivate opportunities, and maintain customer relationships. Conversica integrates seamlessly into existing technology stacks, allowing businesses to scale their efforts and unlock hidden revenue across multiple industries.
Lead Engagement and Follow-up • Lead Management • Customer Engagement • Internet Technology and Applications • Software as a Service
📋 Description
• Interested in working in AI and helping revolutionize customer engagement? • Conversica provides Conversational AI Agents for enterprise revenue teams. • Looking for a Customer Marketing Manager to create brand loyalty and relationships. • This role impacts customer marketing, community, and advocacy programs. • Collaborate with teams to design programs supporting customer growth.
🎯 Requirements
• Bachelor’s degree in communications, marketing, business or equivalent experience. • 5+ years of experience in Customer Success, Product, Marketing, or Sales (B2B SaaS experience is required). • Excellent verbal & written communication skills are required. • Firm understanding of marketing strategies and channel best practices. • Strong analytical skills to interpret data and optimize strategies. • Strong knowledge of online community platforms. • Ability to independently resolve escalated problems. • Demonstrated experience in enhancing customer journeys. • Lead cross-functional teams to deliver outcomes. • High level of comfort building relationships with customers. • Outstanding attention to detail and drive for consistency.
🏖️ Benefits
• Comprehensive health benefits • Dental and vision benefits • Flex time PTO • Holiday pay • 401k plus company match • Equity
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