Copper
Copper is a customer relationship management (CRM) platform designed to enhance productivity and manage customer relationships effectively. Integrated seamlessly with Google Workspace, Copper allows users to organize contacts, track deals, manage projects, and automate tasks. It serves a variety of industries including agencies, consulting, media, financial services, construction, and technology by providing tools to streamline communication and collaboration. With features like email tools, mobile app access, and various integrations, Copper helps teams manage their entire customer journey from lead collection to deal closure while providing insightful custom reports. It is trusted by over 30,000 companies of all sizes.
Contact management • Lead management • Pipeline management • Opportunity management • Productivity
Staff Software Engineer - Backend
April 15
Copper
Copper is a customer relationship management (CRM) platform designed to enhance productivity and manage customer relationships effectively. Integrated seamlessly with Google Workspace, Copper allows users to organize contacts, track deals, manage projects, and automate tasks. It serves a variety of industries including agencies, consulting, media, financial services, construction, and technology by providing tools to streamline communication and collaboration. With features like email tools, mobile app access, and various integrations, Copper helps teams manage their entire customer journey from lead collection to deal closure while providing insightful custom reports. It is trusted by over 30,000 companies of all sizes.
Contact management • Lead management • Pipeline management • Opportunity management • Productivity
📋 Description
• Drive the design and implementation of highly scalable and available distributed SaaS solutions. • Participate in critical component design and advise on strategic technical direction. • Work closely with architects, team leaders and engineers to implement solutions. • Mentor and train fellow software engineers on software development best practices. • Research and recommend new technologies to ensure application scalability, maintainability and quality. • Ensure technical documentation for solution designs is created and maintained. • Drive quality through the creation of end-to-end tests. • Collaborate with peers and stakeholders for technology advancement and product delivery. • Participate in Product discussions to advise on and influence the roadmap.
🎯 Requirements
• 8+ years of experience in backend engineering, with 2+ years in a Staff or Senior Staff role. • Ideally, you’ll have some experience focused on both front-end and back-end technologies simultaneously. • Expertise in Ruby on Rails or a similar framework with ability to ramp quickly. • Deep knowledge of distributed systems, database design, and API architecture. • Experience with queuing systems (Resque or similar), caching, and search indexing tools. • Deep understanding of CI/CD pipelines and tooling, with experience optimizing build, test, and deployment workflows in modern engineering environments. • Comfortable working in Kubernetes-based environments and with cloud infrastructure (e.g. AWS). • Excellent communication, cross-functional collaboration and technical leadership skills. • Experience working with, evolving, and improving large codebases. • Experience growing code, systems, and capacity for performance and scale. • A track record of championing observability, including monitoring, alerting, and debugging workflows across complex systems. • Familiarity with incident management and postmortem culture. • Ability to work seamlessly with remote Engineering and Product teams throughout North America. • An approach where you always leave the campground cleaner than you found it.
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🇨🇦 Canada – Remote
💵 $308k / year
💰 $21.4M Post-IPO Equity on 2022-11
⏰ Full Time
🔴 Lead
🔙 Backend Engineer
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