CoreSphere, LLC
CoreSphere, LLC is a company that provides IT solutions for successful digital transformation. Specialized in utilizing agile methodologies, CoreSphere delivers transformative cloud-based mission-critical solutions using SaaS, PaaS, and IaaS platforms. It serves a diverse range of clients, including federal, state and local governments, commercial enterprises, and non-profits. The company offers engagements with Salesforce and ServiceNow, along with other product solutions and use case demonstrations. CoreSphere is committed to helping clients innovate and revolutionize their enterprises through partnership and advanced technologies.
CRM • Case Management • Program Management • Salesforce.com • HR Information Systems (HRIS)
Salesforce Business Analyst
March 18
CoreSphere, LLC
CoreSphere, LLC is a company that provides IT solutions for successful digital transformation. Specialized in utilizing agile methodologies, CoreSphere delivers transformative cloud-based mission-critical solutions using SaaS, PaaS, and IaaS platforms. It serves a diverse range of clients, including federal, state and local governments, commercial enterprises, and non-profits. The company offers engagements with Salesforce and ServiceNow, along with other product solutions and use case demonstrations. CoreSphere is committed to helping clients innovate and revolutionize their enterprises through partnership and advanced technologies.
CRM • Case Management • Program Management • Salesforce.com • HR Information Systems (HRIS)
📋 Description
• As a Business Analyst, you will serve as a strategic partner to organizations, helping them identify business challenges, analyze operations, and assist in developing intuitive business solutions. • You will work closely with stakeholders across various departments to gather and assess business requirements, drive process improvements, and support project success through thorough analysis and informed recommendations. • Collaborate with project managers to ensure seamless and consistent communication with customers and clients. • Work as the primary liaison between the business stakeholders, operations, and the technical team throughout the project cycle. • Document requirements into high quality User Stories, Use Cases, or Business Requirements Document. • Evaluate existing workflows, identify inefficiencies, and recommend optimizations to enhance business performance. • Participate in Agile scrum ceremonies such as Scrum, Sprint planning, Sprint reviews, and Sprint retrospectives. • Collaborate with the Scrum Team to groom user stories, participate in sprint execution, identify, and resolve team impediments, and be responsible for driving the quality of solution output by the team. • Create Test Plan, Test Cases and conduct solution testing. • Facilitate UAT session with Business stakeholders, manage feedback in the form of enhancements and bugs. • Create Training Guides for End users and conduct training sessions.
🎯 Requirements
• Bachelor’s degree in business, Engineering or Computer Science or similar. • Minimum work experience: 2 years of experience as a Business Analyst with end-to-end Salesforce implementation experience. • Minimum 2+ years working within all phases of the Systems Development Life Cycle and an Agile driven development environment. • Minimum 2 years’ experience with the Salesforce platform configuring sales, service, community clouds, and/or custom Salesforce apps. • Experience applying Agile/Scrum methodologies. • Salesforce Administration skills are highly preferred. • Experience conducting simple to complex Project Demos and Sprint Demos. • Excellent listening, oral, written, and presentation skills. • Excellent analytical skills, as well as accuracy and attention to details. • Experience working in JIRA, Confluence, or other Agile project management tools. • Proficient in Microsoft Word, Excel, PowerPoint, Project, Visio, Lucid chart SharePoint.
🏖️ Benefits
• Competitive Pay • Paid Time Off • Sick Leave • Public Holidays • STD/LTD • Health and Dental • 401(k)
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