Corsearch
Corsearch is a global leader in brand protection and trademark infringement, empowering companies to safeguard their most valuable assets. With a focus on intellectual property, Corsearch helps protect brands against infringement, counterfeit, and digital threats through AI-powered data, deep analytics, and professional services. Trusted by over 5,000 customers worldwide, Corsearch enables brand owners to monitor and control the use and misuse of their brands in an increasingly complex digital environment. The company offers comprehensive online brand protection solutions, including anti-counterfeiting and antipiracy measures, supporting brands to market their assets, drive growth, and optimize brand presence against threats.
trademark research • trademark watching • domain portfolio management • mitigating domain infringement • trademark screening
Client Partner - Categorie Protette
January 20
Corsearch
Corsearch is a global leader in brand protection and trademark infringement, empowering companies to safeguard their most valuable assets. With a focus on intellectual property, Corsearch helps protect brands against infringement, counterfeit, and digital threats through AI-powered data, deep analytics, and professional services. Trusted by over 5,000 customers worldwide, Corsearch enables brand owners to monitor and control the use and misuse of their brands in an increasingly complex digital environment. The company offers comprehensive online brand protection solutions, including anti-counterfeiting and antipiracy measures, supporting brands to market their assets, drive growth, and optimize brand presence against threats.
trademark research • trademark watching • domain portfolio management • mitigating domain infringement • trademark screening
📋 Description
• Responsible for customer strategy and ensuring delivery by team and collaboration with Global Delivery and Enforcement teams. • Primary point of escalation for customers. • Create and continuously improve strategy for customers and agree on KPI’s or success measures. • Actively monitor and report on progress for all customer programs. • Provide regular performance feedback for all Client Manager/Coordinators in the team. • Handle customer communications and escalations for quick resolution. • Lead quarterly customer business reviews and suggest program improvements. • Collaborate with various departments for a cohesive brand protection approach. • Stay informed about industry trends and developments impacting brand protection.
🎯 Requirements
• Previous experience in Brand Protection or related legal role preferred. • Fluency in either Italian, French or German. • Ability to communicate clearly, delegate tasks, provide feedback, and set goals and expectations. • Strong customer service skills. • Must be able to monitor health of customer relationships and ensure our services meet the clients’ expectations. • Must be able to identify problems, analyze data, and develop solutions to address them. • Must also be able to make difficult decisions, prioritize tasks, and manage resources effectively. • Strong knowledge of the Brand Protection industry, including online infringement and counterfeiting. • Strong interpersonal skills. • Must be able to work well with others and build positive relationships with your colleagues, and other stakeholders. • Effective communication is key to successful client programs. • Must be able to communicate clearly and effectively with individuals assigned to their clients, superiors, and other stakeholders. • Ability to build and maintain strong relationships with clients and internal teams. • Ability to take a strategic and analytical approach, while being capable to understand trends. • Excellent organizational and time management skills, with the ability to prioritize multiple tasks and projects ensuring that deadlines are met, and goals are achieved. • Motivated and results-driven individual who takes a high degree of responsibility in their work. • Strong risk assessment and risk mitigation skills. • Candidates must be registered under Categorie Protette (L. 68/99).
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