Coverflex
Coverflex is a company that offers a fully remote work environment with a strong emphasis on building a unique and diverse team culture. They provide a range of employee benefits including health insurance, competitive compensation with stock options, and significant budgets for personal and professional development. Coverflex also focuses on transparency, integrity, and maintaining a positive work-life balance, offering generous time off policies and remote work budgets. They are recognized as a top employer and are committed to equal opportunity employment.
Insurance Specialist
4 days ago
Coverflex
Coverflex is a company that offers a fully remote work environment with a strong emphasis on building a unique and diverse team culture. They provide a range of employee benefits including health insurance, competitive compensation with stock options, and significant budgets for personal and professional development. Coverflex also focuses on transparency, integrity, and maintaining a positive work-life balance, offering generous time off policies and remote work budgets. They are recognized as a top employer and are committed to equal opportunity employment.
📋 Description
• On a typical day, you will... Be the go-to expert on health insurance, advising clients on the best coverage options, managing renewals, and helping them navigate the insurance landscape with confidence. • Support and coach the Sales team, bringing your technical knowledge to client conversations, explaining policy details, and answering complex questions around coverage. • Tackle insurance-related challenges by applying your deep understanding of products and processes to troubleshoot issues, remove blockers, and ensure smooth delivery. • Lead the activation and migration of clients from other brokers, ensuring a seamless onboarding experience in coordination with the Ops team. • Collaborate cross-functionally with Sales, Customer Success, Operations, Marketing, and Tech teams to deliver a seamless client experience. • Share feedback with the Product & Tech teams, helping us improve our health insurance offering and internal workflows based on client needs and market trends. • Stay on top of industry developments, including changes in regulations, market conditions, and new product opportunities.
🎯 Requirements
• You have 3+ years of experience in the insurance industry, with a solid understanding of different insurance products. • You are fluent in Spanish and English (Spanish for customer interactions, English for internal communication and documentation). • You hold a Level 2 insurance certificate or higher, and meet the regulatory requirements to work in this space. • You have a customer-first mindset, with a proven ability to empathise, communicate clearly, and deliver high-quality service. • You have strong analytical skills, and feel confident interpreting policy details and making informed recommendations. • You are self-motivated, organised, and comfortable navigating complex workflows in a fast-changing environment. • You’re a collaborative team player, happy to work cross-functionally and share insights with others. • You are adaptable and open to learning, especially as the insurance landscape continues to evolve. • Experience in negotiating with insurance partners to secure the best outcomes for clients is a plus. • Experience with health insurance a plus. • You have experience as a skilled negotiator, capable of securing advantageous terms with insurance partners. • Sales exposure or experience working alongside sales teams in an insurance or financial services environment.
🏖️ Benefits
• Unique Culture A team committed to creating a strong and unique culture that celebrates diversity (and weirdness). • Fully Remote A fully remote structure with on-site get-togethers at least twice a year + 1000€/year Remote Work budget. • Compensation Competitive and flexible compensation, including stock options to really own our success. • Workstation & Onboarding Budget A MacBook and a 500€ onboarding budget to improve your workstation. • Health Insurance Health Insurance plans, with the option to add family members and update conditions (depending on country). • Time Off 25 day paid vacation days + 3 caring days per year to work on side projects that support causes with a positive impact on our society. • Keep Learning 1000€/year budget for your personal and professional development: to buy books, take classes, attend conferences, etc. • Family Friendly 15 additional paid days on top of the legal maximum Parental Leave. Your birthday + kids’ birthday off.
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