UX Designer - Contract

5 days ago

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Using technology to make the world safer.

insurance • insurtech • inland marine • commercial insurance • wholesale broker

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Description

• Partner with the UX Lead to enhance the UX design strategy and direction for digital products and services in collaboration with product managers, project managers, developers, and other stakeholders. • Conduct user research, usability testing, and analysis to inform design decisions and enhance user satisfaction. • Create wireframes, prototypes, user flows, and journey maps to effectively communicate interaction and design ideas. • Establish and maintain design guidelines, best practices, and standards. • Collaborate closely with external vendors, internal and external engineering teams, and product managers to deliver compelling user experiences that align with business goals. • Advocate for user-centered design principles and methodologies within the organization. • Monitor and analyze user feedback and behavior to continuously improve the user experience. • Ability to work in a start-up environment where roles and responsibilities flex based on the needs of the team and the company. • Ability to understand the work completed and work remaining and be able to move it forward (instead of reinventing). • Work on initiatives that may not directly relate to UX design, but bring in elements like process mapping, business process design, and minor content writing. • Stay current with industry trends, best practices, and technologies related to UX design and usability.

Requirements

• Bachelor's degree, preferably in Design, Human-Computer Interaction (HCI), or related field. • Proven experience (4+ years) as a UX designer, UX lead, or similar role within the Property & Casualty Insurance industry or related field. • Strong portfolio showcasing UX design projects and processes, including wireframes, prototypes, and user research. • Proficiency in design tools such as Figma. • Solid understanding of front-end development technologies, along with integration with data sources and applications, and their impact on UX design. • Experience with Agile/Scrum/Kanban methodologies and working in cross-functional teams. • Excellent communication, presentation, and interpersonal skills. • Ability to manage multiple projects and stakeholders in a fast-paced environment.