Bilingual Insurance Specialist

3 days ago

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Logo of Credit Acceptance

Credit Acceptance

The Credit Acceptance program gives our network of nationwide participating car dealers the ability to deliver credit approvals to every consumer within 30 seconds, 24/7.

1001 - 5000 employees

Founded 1972

πŸ’Έ Finance

πŸ’³ Fintech

Description

β€’ Oversee a specialized group of accounts within the Insurance Department β€’ Handle all accounts that have a property damage claim against the vehicle β€’ Ensure Credit Acceptance’s interest is listed on any Insurance settlement check β€’ Process all paperwork necessary to complete GAP claims for consumers β€’ Settle insurance claims quickly and compliantly β€’ Communicate with cross functional departments in settling claims

Requirements

β€’ Speak clearly, professionally and articulately on the telephone β€’ Talk and type at the same time β€’ Comfortable with repetitive tasks β€’ Sit and talk on the phone with a headset for up to 90% of the day β€’ Operate office equipment (copy machines, fax, telephone, and keyboard) β€’ Document account notes clearly and efficiently β€’ Work independently and in a team environment β€’ 1 year minimum experience in customer service and/or collections in a call center environment β€’ High school diploma or GED β€’ Proficiency in spoken and written Spanish β€’ Have a high-speed internet connection with a minimum of 15mbps download speed

Benefits

β€’ Excellent benefits package that includes 401(K) match β€’ Adoption assistance β€’ Parental leave β€’ Tuition reimbursement β€’ Comprehensive medical/dental/vision and many nonstandard benefits that make us a Great Place to Work

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