Senior Software Engineer - Frontend

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Cresta

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AI • Machine Learning • Voice • Chat • Contact Center

201 - 500

Description

• Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. • Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. • As a Senior full-stack engineer, with a front-end focus, you will be at the forefront of shaping the future of customer engagement! • Be part of the team that’s redefining the way businesses connect with their customers!

Requirements

• A deep understanding of the modern front-end ecosystem and experience applying frameworks/tools (React.js, Webpack, and Node.js) and patterns to complex, production web applications • Comfortable defining and building robust APIs with a strong understanding for different protocols like Websockets, REST, RPC frameworks, etc • Experience with database schema design and an understanding of query performance that translates to performant, scalable, and reactive products • Deep appreciation for building applications with observability as a first-class principle and familiarity with application performance monitoring • Preferably extensive experience coding in TypeScript and Go

Benefits

• We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs • Paid parental leave to support you and your family • Monthly Health & Wellness allowance • Work from home office stipend to help you succeed in a remote environment • Lunch reimbursement for in-office employees • PTO: 3 weeks in Canada