4 days ago
• Engage with teams and improve service delivery and reliability across their entire lifecycle • Measure and monitor all production systems with an eye towards availability, latency and overall system health • Seek out the cause of errors and instability in our production cloud services and drive teams towards better operational excellence • Engage with product and platform teams to improve and evolve systems by lobbying for changes that improve reliability, resilience, and observability • Help Identify and drive down toil with creative innovation and automation • On-call responsibilities
• Extensive experience with enterprise scale continuous delivery environments • Development with JavaScript/Node.js/TypeScript in a Linux/Mac environment • Experience with sustainable incident response in a blameless environment • Experience with Configuration Management Tools like Terraform (preferred) or Puppet, Chef, Ansible • Knowledge of cloud platforms (prefer AWS) and container + orchestration technologies • Experience with APM and Observability and related tools such as, New Relic, Splunk, CloudWatch, Prometheus, Grafana/Kibana, Sentry etc. • Background in Linux Systems Engineering • Experience with Incident response related tools for instance, PagerDuty, FireHydrant, Blameless etc. • Comfortable with a high level of autonomy and working with a distributed team
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