Senior Manager - Data Engineer & Analytics

October 18

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Crisis Text Line

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

🤝 Non-profit

🌍 Social Impact

🧘 Wellness

💰 $23.8M Series B on 2016-06

Description

• Crisis Text Line provides free, 24/7, text-based mental health support and crisis intervention by empowering a community of trained volunteers to support people in need. • Our mission promotes mental well-being for people wherever they are. • The role is to lead the data engineering and analytics team to shape how we use data and create data products that quantify the quality of our products in the effort to foster crisis support globally. • The engineering, product, and design teams comprise the Build department to deliver an innovative Crisis Care Platform.

Requirements

• 2+ years managing Data Engineering, Data Analytics, or Data Science teams • Knowledge of NLP techniques and commonly used AI/ML models • 4 years of querying and modeling data using SQL • 2 years using python for data analysis/data science (matplotlib, numpy, pandas) • 2 years building data models for use in dashboarding tools (Looker, Sisense, PowerBI, Tableau, or similar). Bonus points if these were used by external customers. • Familiar with distributed computing systems such as Spark (Scala, Pyspark) • Ability to influence strategy and align stakeholders to evolve data use based on research, data, and industry trends • Fluent with git (preferred) or other version control systems and practices • Experience with pipeline orchestration tools such as Databricks Workflows or Airflow • Experience with dimensional modeling and creating data marts for a variety of stakeholders • Experience with monitoring, logging, and other observability practices for maintaining data pipelines in production • Familiarity with CI/CD systems

Benefits

• 20 paid holidays including: • Federal holidays like Juneteenth and Labor Day • Election day • Holiday break from Dec 24 through January 1 • 2 renewal days • 2 floating holidays • Flexible paid time off, including: • 15 vacation days • 3 personal days • 7 sick days • Medical, dental, and vision benefits for the staff member and family at no cost to the employee • 403B retirement plan (the nonprofit equivalent of a 401K): 3% contribution by Crisis Text Line to support building financial wellness, regardless of personal contribution • 12 weeks paid parental leave (after 6 months of employment) • Student loan repayment (after 2 years of continuous full time service) • Family support through a virtual childcare platform • Stipends/Allowances • Mental health (Monthly) • Internet Service (Monthly) • Professional Development (Annual) • Wellness (Annual) • Home office setup (One time/First year)