Cronos | Cronos Labs
Cronos Labs is a Web3 startup accelerator that focuses on Decentralized Finance and blockchain games, as well as the development of the Cronos blockchain ecosystem.
Product Operations Associate - Community & Social Management
March 28
Cronos | Cronos Labs
Cronos Labs is a Web3 startup accelerator that focuses on Decentralized Finance and blockchain games, as well as the development of the Cronos blockchain ecosystem.
📋 Description
• Collaborate with product managers, engineers, and designers throughout the development lifecycle to ensure operational feasibility, maintainability, and a seamless user experience. • Act as a central point of contact to coordinate with various teams (Engineering, Marketing, Community Management) and external partners to achieve product goals. • Proactively stay up-to-date on industry trends and community management best practices, specifically within the blockchain and DeFi sectors, to continuously improve engagement strategies. • Monitor and engage with community posts, questions, and discussions across multiple social media platforms. • Actively participate in and identify opportunities to amplify our social presence and drive community engagement. • Develop and execute strategies for responding to community feedback and inquiries, ensuring a positive and informative user experience. • Track and report on social engagement metrics, providing insights to inform future strategies.
🎯 Requirements
• Bachelor's degree or equivalent experience in a relevant field. • 1-3 years of experience in a product-related role (operations, product management, product support) and/or community management. • Strong understanding of social media platforms, community dynamics, and trends in the blockchain/DeFi space. • Proficient in project management tools (e.g., Jira) and comfortable working with technical documentation. • Excellent communication, collaboration, and organizational skills, with the ability to convey complex ideas in a clear and engaging manner. • Ability to work independently and proactively engage with the community while coordinating effectively with internal teams. • Experience in the blockchain/DeFi industry. • Fluency in English is essential, while proficiency in Chinese Mandarin is a significant plus.
🏖️ Benefits
• Attractive compensation packages • Fully remote, talented international team
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