Customer Service, German

March 19

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Cross Border Talents

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Skills shortage • Staffing • Recruitment • Employment • engineering

201 - 500 employees

Founded 2013

🎯 Recruitment

🏢 Enterprise

🤝 B2B

Description

Handling incoming phone calls from customers, answering their questions and resolving their concerns regarding orders (returns, complaints, late shipments, damaged goods), customer accounts, invoices, etc. If you've never done anything like this before, don't despair, we'll be happy to teach you everything.

Requirements

• Excellent communication in German • Pleasant demeanor, good communication skills, and customer-oriented approach • Computer proficiency and eagerness to learn • Ability to work shifts between Monday and Sunday from 09:00 to 22:00, including public holidays and weekends. Part-timers are also accepted.

Benefits

• Work from home • Start day and training provided • Opportunity to work shifts, including afternoon and weekend shifts