CrossFit, LLC
CrossFit LLC is a fitness company that offers a globally recognized workout program designed to enhance physical and mental strength. For over 20 years, it has delivered life-changing results through a formula combining varied, functional movement, nutrition, and community accountability. CrossFit provides courses, including Level 1 and Level 2 Certificate Courses, and allows individuals to open their own CrossFit gyms. The program emphasizes community-driven workouts tailored to individual needs, aiming to improve endurance, stamina, and overall health. In addition, CrossFit hosts the CrossFit Games, showcasing competitive fitness on an international stage.
Fitness • Seminars • Training • Media
Customer Support Specialist
March 19, 2024
CrossFit, LLC
CrossFit LLC is a fitness company that offers a globally recognized workout program designed to enhance physical and mental strength. For over 20 years, it has delivered life-changing results through a formula combining varied, functional movement, nutrition, and community accountability. CrossFit provides courses, including Level 1 and Level 2 Certificate Courses, and allows individuals to open their own CrossFit gyms. The program emphasizes community-driven workouts tailored to individual needs, aiming to improve endurance, stamina, and overall health. In addition, CrossFit hosts the CrossFit Games, showcasing competitive fitness on an international stage.
Fitness • Seminars • Training • Media
Description
• Respond to a wide variety of inbound support requests via email and chat • Partner with cross-functional and field teams to ensure seamless handoff and resolution of support requests • Ensure that news and updates are accurately and broadly communicated • Produce and maintain process and instructional documentation • Categorize inbound requests for reporting accuracy
Requirements
• Bachelor’s degree in a related field • 2+ years of experience in Customer Support/Success, Account Management, Professional Services, or related disciplines • 2+ years of experience working with customers on Salesforce or other support software platforms • Proven ability to succeed on a remote team • CF-L1 preferred and 3+ years as a member of the CrossFit Community, a plus
Benefits
• Rich Medical, Dental, and Vision plans • Unlimited Paid Time Off––empowering you to unplug whenever and however you need to • Flexible spending account and 401(k) with employer matching at 5% • CrossFit Gym Membership Reimbursement • CrossFit Courses Benefit • Partnership Perks
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