Ethics Unit Manager

March 26

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Catholic Relief Services

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Catholic Relief Services is a global humanitarian organization that eases the suffering of and provides development assistance to people in need in over 100 countries. As the official international relief organization of the United States Conference of Catholic Bishops, CRS focuses on emergency response, health, agriculture, education, and justice and peacebuilding. Their work is guided by Catholic values and the organization aims to serve the poor and vulnerable, regardless of race, religion, or nationality.

Agricultural Livelihoods • Emergency Response and Recovery • Health • Education • Microfinance

5001 - 10000 employees

Founded 1943

🤲 Charity

🤝 Non-profit

🌍 Social Impact

📋 Description

• The Ethics Unit Manager will be the point person for prevention, detection & response to fraud and safeguarding violations. • S/he will lead a team of fraud investigators, trainers and safeguarding specialists. • Their knowledge and advice will help strengthening of and adherence to standards for safeguarding and fraud prevention, contributing to the continued efficiency and effectiveness of our programming to the people we serve. • Provide technical advice and solutions to the Country Program (CP) leadership team to strengthen internal control systems and procedures; and build capacity of the country program to comply with FAM and Safeguarding procedures, applicable local laws, and donor requirements. • Maintain an in-depth understanding of relevant donor requirements for CRS Sudan programs, including USAID, World Bank, UNICEF, WFP, specific corporate and foundation donors on Safeguarding and Fraud Management. • Ensure Partner’s fraud and safeguarding policies and procedures are in alignment with CRS polices and build capacity of Partners on fraud and safeguarding. • Support the design and facilitation of trainings and Institutional Capacity Strengthening plans for CRS Partners and staff in line with CRS and donors’ policies, procedures, systems and requirements. • Coordinate and lead the country program’s internal and external audits, and risk/compliance visits for the CRS Sudan program; work closely with leadership teams in drafting the audit management disclosure letter and support audit findings and closures. • Track reports of sensitive feedback from diverse sources from initial report to closure, including managing a tracker, appropriate and timely referral for response and investigation of cases including rapid responses to safeguarding violation survivor support needs and security risks, documentation of responses and resolution, and providing regular updates to Senior Management Team (SMT) and donor liaisons on cases and progress. • Manage and coordinate investigations and other special audits and ensure key steps over the entire investigation cycle (planning, fieldwork, reporting and follow up) are effectively carried out as per CRS Fraud Allegation Management (FAM) & Safeguarding Allegation Management (SAM) Procedures, Policies, local laws and donor regulations. • Formulate investigation plans/SoWs. Monitor, support and coordinate the work of investigative teams to ensure output meets quality standards and are delivered according to established schedules. Effectively manage the workflow of individual cases assigned & work towards timely resolution and closure and ensure caseload in the Country Program is managed effectively. • Oversee the preparation of investigation reports and the inclusion corrective actions to address gaps in knowledge, systems, or procedures to strengthen prevention efforts. Maintain/update Fraud Allegation Management (FAM) & Safeguarding Allegation Management (SAM) case files in whistleblower system and case statistics/analytics. • Contribute to capacity strengthening activities in safeguarding violations, fraud and investigations for staff and partners through helping develop training strategies and agendas/curriculums, conducting trainings and awareness programs, and mentoring and coaching to CP staff. • Contribute to knowledge management and learning through collecting and analyzing relevant data, evaluating, and measuring impact of activities, capturing, and sharing lessons learned to identify trends, best practices, and research and internal reports. • Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance assessment for direct reports. • Contribute to the development and implementation of agency-wide standards and tools, including detection and response processes to fraud and safeguarding violations, guidelines, reporting formats and how to incorporate such standards into relevant CRS business practices. • Lead annual and ad hoc review of the CP’s Risk Management Framework, ensuring relevance, capacity building, and compliance with the Action Plan. • In liaison with DRD Ops, linking to the regional risk tracker, bring together all the CP corrective action plans, audit recommendations, ICQ improvement plans, risk management frameworks, project-level risk assessments, and other risk and compliance analyses, build staff capacity, carry out required training, ensure an integrated and comprehensive risk and compliance management system with action plans, and follow-up implementation for the CP. • Regular visits to Sudan to carry out assessments, investigations, training and capacity building of staff and partners.

🎯 Requirements

• A Master’s degree in Business Administration, Social Work and Social administration International Development, Psychology or related discipline required. • CIA, CFE or CPA or similar qualification strongly preferred. • Extensive knowledge of, and experience working with, USG, FCDO, World Bank, UN, EU/ECHO, and other major public donors. • Knowledge of protection, prevention of sexual abuse and exploitation, and the field of safeguarding. • Experience in mentoring, coaching, facilitation, and training applying adult learning principles and practices. • Experience implementing safeguarding policies and practices related to staff (internal) and/or partners (external). • Experience in conducting investigations of staff misconduct. • Experience providing oversight and direction to staff by using effective interpersonal and communication skills; influence others both within and outside of functional areas of responsibility. • Experience in creating and rolling out culturally sensitive training and capacity-building programs, materials, and communications. • Experience and skills in networking and relations with donors, peer organizations, and faith-based and civil society partners. Understanding of partnership principles. • Minimum of 7 years related work experience, ideally with an international organization, with progressive responsibility in operations and/or programming. At least 5 of these years involving audit, compliance, risk management experience or safeguarding, protection.

🏖️ Benefits

• CRS offers U.S. based staff a comprehensive benefits package, including medical, dental, life insurance, vision, and a generous retirement savings plan. • Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role. • CRS´ work culture is a collaborative, mission-driven culture committed to improving the lives of the poor throughout the world.