Customer Support Executive
November 30, 2023
🇬🇧 United Kingdom – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🇬🇧 UK Skilled Worker Visa Sponsor
Description
Cryptio is looking for an enthusiastic crypto native graduate to join our Customer Operations team as a Customer Support Executive. • This is a great opportunity to develop your career in an early stage Customer Operations function at a fast paced start-up. • Alongside delighting our customers day in, day out, you’ll have the ability to build out and inform process improvements to improve stakeholder outcomes in the long term too. • We’re bringing certainty to counting crypto assets for some of the largest companies in Web3 and this is an amazing chance to join us on our growth journey.
Requirements
You’re crypto-native and have extensive knowledge of the Web3 space • You love deep diving on problems and coming up with solutions • You’re comfortable with remote working environments • You have excellent communication skills and love to speak directly with customers • You can multi-task, prioritise and are happy working independently • You bring patience and empathy when handling tough cases
Benefits
Fully-remote / Hybrid working in our London office • 25 days paid holiday + bank holidays + your birthday off • 4% pension contributions • Private Medical & Dental Insurance • Apple Macbook Pro • $200 workplace budget • Training and development budget
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