Customer Support Executive

March 31

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Cryptio

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Cryptio is a company providing enterprise-grade accounting, audit, and tax software solutions for digital assets. Their platform is designed to ensure completeness and accuracy of crypto data, transforming digital asset activities into auditable financial statements. Cryptio offers solutions for a variety of use cases including banks, exchanges, DeFi enterprises, stablecoins, NFT marketplaces, and more, enabling users to reconcile on-chain activities with internal systems. They provide GAAP and IFRS compliant reporting, automated accounting processes, and integrate with popular accounting software such as Xero, QuickBooks, and Netsuite. Cryptio is SOC 1 and SOC 2 certified, ensuring high standards of data security and compliance with major privacy regulations.

Crypto-currency • Portfolio management • Accounting

11 - 50 employees

₿ Crypto

💸 Finance

💳 Fintech

💰 $10M Series A on 2022-06

📋 Description

• Cryptio is looking for an enthusiastic crypto native graduate to join our Customer Operations team as a Customer Support Executive. • This is a great opportunity to develop your career in an early stage Customer Operations function at a fast paced start-up. • You’ll have the ability to build out and inform process improvements to improve stakeholder outcomes in the long term. • We’re bringing certainty to counting crypto assets for some of the largest companies in Web3.

🎯 Requirements

• You’re crypto-native and have extensive knowledge of the Web3 space • You love deep diving on problems and coming up with solutions • You’re comfortable with remote working environments • You have excellent communication skills and love to speak directly with customers • You can multi-task, prioritise and are happy working independently • You bring patience and empathy when handling tough cases

🏖️ Benefits

• Fully-Remote / Hybrid – The choice is yours! • 25 Days Paid Holiday + Bank Holidays + Your Birthday Off • Earn an extra day of annual leave for every year you're at Cryptio • 401K plan with 4% employer matching towards your future! • Private Health, Dental and Vision via United Healthcare! • Attractive Maternity and Paternity Policies for your growing family • Life Insurance up to $100k - contributions paid by Cryptio! • Gym Classes or Spa Treatments with ClassPass or gym reimbursement! • Apple MacBook Pro – The best tech at your fingertips! • $200 Workplace Budget to create your perfect home office! • Training and Development Budget – Invest in yourself and grow!