Senior Technical Support Engineer - L2 - Typescript & SQL

November 8, 2024

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Logo of Cryptio

Cryptio

Cryptio is a company providing enterprise-grade accounting, audit, and tax software solutions for digital assets. Their platform is designed to ensure completeness and accuracy of crypto data, transforming digital asset activities into auditable financial statements. Cryptio offers solutions for a variety of use cases including banks, exchanges, DeFi enterprises, stablecoins, NFT marketplaces, and more, enabling users to reconcile on-chain activities with internal systems. They provide GAAP and IFRS compliant reporting, automated accounting processes, and integrate with popular accounting software such as Xero, QuickBooks, and Netsuite. Cryptio is SOC 1 and SOC 2 certified, ensuring high standards of data security and compliance with major privacy regulations.

Crypto-currency β€’ Portfolio management β€’ Accounting

11 - 50 employees

β‚Ώ Crypto

πŸ’Έ Finance

πŸ’³ Fintech

πŸ’° $10M Series A on 2022-06

πŸ“‹ Description

β€’ Cryptio is an enterprise-grade crypto back-office platform. β€’ Our software helps financial institutions navigate the fragmented digital-asset landscape. β€’ We're building the infrastructure to help institutional adoption. β€’ Join our L2 Support squad providing excellent technical support to enterprise customers. β€’ Collaborate closely with L1 Support, Customer Success, and software engineers.

🎯 Requirements

β€’ 5+ years of experience in a relevant role β€’ Proficiency with a programming language suitable for scripting such as Javascript, Typescript, Python, Ruby… β€’ Proficient with modern development tools (Git, Docker, the CLI…) β€’ Fluent with SQL (mandatory, we use PostgreSQL) β€’ Familiar with Grafana (or similar) β€’ Familiar with Zendesk (or similar) β€’ Fluent in English & French (mandatory) β€’ Excellent communication and organisational skills β€’ Thriving when working with others β€’ Quick learner

πŸ–οΈ Benefits

β€’ Fully-Remote / Hybrid – The choice is yours! 🌍🏑 β€’ 25 Days Paid Holiday + Bank Holidays + Your Birthday Off πŸŽ‚ β€’ Earn an extra day of annual leave for every year you're at Cryptio 🎁 β€’ 4% Pension Contributions towards your future! πŸ’Ό β€’ Private Medical & Dental Insurance with Allianz! πŸ¦·πŸ’Š β€’ Attractive Maternity and Paternity Policies for your growing family πŸ‘¨β€πŸ‘©β€πŸ‘§β€πŸ‘¦ β€’ Gym Classes or Spa Treatments with ClassPass! πŸ§˜β€β™‚οΈπŸ§–β€β™€οΈ β€’ Apple MacBook Pro – The best tech at your fingertips! πŸ’»βœ¨ β€’ $200 Workplace Budget to create your perfect home office! πŸ πŸ’Ό β€’ Training and Development Budget – Invest in yourself and grow! πŸš€

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