Senior Technical Support Engineer - L2 - Typescript & SQL

November 8

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Cryptio

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Crypto-currency • Portfolio management • Accounting

11 - 50

💰 $10M Series A on 2022-06

Description

• Cryptio is an enterprise-grade crypto back-office platform. • Our software helps financial institutions navigate the fragmented digital-asset landscape. • We're building the infrastructure to help institutional adoption. • Join our L2 Support squad providing excellent technical support to enterprise customers. • Collaborate closely with L1 Support, Customer Success, and software engineers.

Requirements

• 5+ years of experience in a relevant role • Proficiency with a programming language suitable for scripting such as Javascript, Typescript, Python, Ruby… • Proficient with modern development tools (Git, Docker, the CLI…) • Fluent with SQL (mandatory, we use PostgreSQL) • Familiar with Grafana (or similar) • Familiar with Zendesk (or similar) • Fluent in English & French (mandatory) • Excellent communication and organisational skills • Thriving when working with others • Quick learner

Benefits

• Fully-Remote / Hybrid – The choice is yours! 🌍🏡 • 25 Days Paid Holiday + Bank Holidays + Your Birthday Off 🎂 • Earn an extra day of annual leave for every year you're at Cryptio 🎁 • 4% Pension Contributions towards your future! 💼 • Private Medical & Dental Insurance with Allianz! 🦷💊 • Attractive Maternity and Paternity Policies for your growing family 👨‍👩‍👧‍👦 • Gym Classes or Spa Treatments with ClassPass! 🧘‍♂️🧖‍♀️ • Apple MacBook Pro – The best tech at your fingertips! 💻✨ • $200 Workplace Budget to create your perfect home office! 🏠💼 • Training and Development Budget – Invest in yourself and grow! 🚀