Senior Operations Manager

4 days ago

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Crypto.com

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Blockchain • Cryptocurrency • FX • Mobile Payments

1001 - 5000

Description

•The Sr. Operations Manager will report to the VP of Operations, North America, and be responsible for supporting daily inter-workings of Crypto.com’s banking partnerships with focus on the Canadian region, in addition to supporting Exchange projects as needed. •This is a highly collaborative role working at the intersection of different cross functional teams widespread globally. •This is a hands-on role, therefore you must be a self-starter, with the ability to traffic high volume tasks internally and externally with our vendors until final resolution. •Must be solution oriented and exhibit an attention to operational efficiencies.

Requirements

•7+ years of project management, operations, business analysis, customer support. Experience with banking, payment companies and/or start ups/fintech is a plus. •Card or payment specific experience preferred. •Self-starter, hands on and able to work with minimal supervision. •Experience working in a fast- pace environment, setting your own demanding expectations. •Ability learn and adapt quickly in a fast-moving startup environment. •Be able to determine priorities and follow up in a timely fashion. •Be able to work collaboratively and constructively in a team environment. •Highly organized and excellent presentation to represent self and crypto.com. •Excellent skills in communicating ideas both verbally and in written form in a clear, concise, and professional manner. •Experience with platforms and collaboration tools - such as slack, in addition to JIRA and Confluence. •Some traveling is expected (domestically and internationally).