Lead Online Operations Engineer
December 11, 2023
Description
• Overseeing network operations strategic planning and execution globally; • Negotiating and contracting with DC and hosting service providers; • Overseeing game servers' installation process and general coordination of hardware management, traffic management; • Coordination with game development teams (studios) in regards to games server solution architecture for different platforms (PC and consoles); • Coordination with platform development team in regards to publishing platform server solution architecture; • Coordination with engine team to build and enhance the online platform infrastructure; • Revising and trouble-shooting existing games server solutions and investigations in regards to existing issues connected to net ops; • Setting up high-quality-standard processes in regards to net ops; • Setting up high-level targets for online ops and net ops like up-time, deployment time, etc.; • Automatize the processes of deployment and monitoring; • Manage and motivate the team of server engineers, DB administrators, net ops supporters; • Installing and connecting anti-bot and anti-cheat systems within existing Crytek’s services, and general technical management of such systems; • Take responsibility and maximize the service quality of operations of the platform and the game services on the platform.
Requirements
• 5+ years of professional experience at mid to senior level management; • 3+ years of experience in operation of online platforms; • Extensive experience of network operations for games as a service; • Extensive experience in architecture and trouble-shooting of network solutions; • Knowledge and understanding of the nature of Online Games; • Excellent client service skills & project management skills (e.g. managing to timelines & budgets, setting expectations, developing internal metrics, sharing knowledge, etc.); • Excellent English communication and writing skills. • Pluses: Experience with financial forecasting and budget management
Benefits
• Home Office • Career Path • Company Apartment • Relocation Support • Public Transport Pass • Gym Card • International Environment • German Classes • Events • Vacation Days
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