CSG
Business Support Solutions • Revenue Management • Customer Experience • Digital Transformation • Managed Services
5001 - 10000
Billing Systems Analyst
November 12
CSG
Business Support Solutions • Revenue Management • Customer Experience • Digital Transformation • Managed Services
5001 - 10000
Description
• Deliver quality, on-time billing reports and invoices • Support Managed Service customers • Responsible for billing schedules and procedures • Monthly activities scheduling with internal and external teams • Billing Software use • Bill cycle file processing, monitoring and resolution of issues • Producing and analyzing billing reports while independently interacting with the Managed Service customers • Maintain customer data in oracle database
Requirements
• College degree or equivalent in Information Technology related field is preferred • ITIL accreditation will be an advantage • 2-3 years of work experience in telephony wholesale or retail billing • Able to communicate in English (Advanced), Spanish (Advanced) and one additional language is preferred (Portuguese) • Linux knowledge • Computer savvy and proficient knowledge of Word and Excel programs • SQL skills are advantageous • Perl knowledge is a plus • Solid working knowledge of telephony definitions, industry terms and technologies • Good working knowledge of customer requirements
Benefits
• Work from Home, in-office, or hybrid • Employee Belonging Groups • Healthcare: Dental, Medical, and Vision • Paid Vacation, Volunteer, and Holiday Time Off • And so much more!
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