Software Development Engineer - Configuration

September 24

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CSG

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Business Support Solutions • Revenue Management • Customer Experience • Digital Transformation • Managed Services

5001 - 10000 employees

Founded 1982

Description

• Responsible for designing, analyzing, writing code, modifying and debugging CSG product applications • Perform release testing; interface with end-user to define requirements and complete technical documentation • Assist with detail architectural designs for software solutions and provide guidance on complex software development assignments • Take the ownership of code deployment releases and promotions within CTE and Production environments • Build highly available, scalable, resilient and maintainable systems • Continuously improve assigned areas by applying scripting, automation or application packaging • Resolve complex engineering problems • Demonstrate a strong work ethic, a commitment to excellent customer service and teamwork

Requirements

• Bachelor’s degree in Computer Science or related field • At least 3-5 years of software development experience • Knowledge in object oriented analysis and design with the ability to practice across multiple languages • Experience and ability to create Catalog items such as Pricing Plans, Offers, Billing and Charging Rules and Discounts for Media/Telecom industry • Good understanding of telecom offerings for services in voice/data/VAS in local and roaming scenarios • Experience in MNP and Roaming TAP procedures • Safe Agile experience to deliver Features through set of sprints with customer feedback • Ability to work with Customer Requirements and turning them to Features, Grooming and estimations • Review test plans and provide feedback for quality deliveries • Support System integration Testing, User Acceptance testing and GoLive Plans and In-Life support as necessary • Skills on scripting and any programming language for automation, CICD will be advantage • 2+ years experience working with AWS – certification a plus • 2+ years experience working on a DevOps team • Troubleshooting experience from an operations perspective in a 24 hour oncall setting • Proficiency in Agile methodologies and ability to serve in a scrum or product owner role as needed in a self-organizing, high-performing team • Experience with Telecom Application config for Rating/Tariffs, Bill cycles, Treatment, Mobile/Fixed network, Voice/data/SMS, Customer care/Disputes and adjustments, Case mgmt. etc. Mediation/Whole sale billing/Roaming/MNP also good.

Benefits

• Work from Home, in-office, or hybrid • Employee Belonging Groups • Healthcare: Dental, Medical, and Vision • Paid Vacation, Volunteer, and Holiday Time Off • And so much more!