Implementation Manager
September 17
Description
• This position is to select an Implementation Coordinator who will be a HomeBuilder ERP Subject Matter Expert. • Responsible for conducting Training on all aspects of the ERP modules for the NEWSTAR, FAST, or related systems. • The Implementation Manager is expected to deliver Training on Master Files, Production and Accounting and process Training to the client’s Team Leaders and end users. • Additional tasks include Business Process Reviews, Vendor Seminars, Product Demo’s and User Conference presentations. • These tasks must be managed in a professional manner to ensure the achievement of customer satisfaction and departmental revenue targets.
Requirements
• Bachelor’s Degree and / or Accounting Degree preferred. • Strong problem-solving skills. Must be able to analyze information to make independent decisions quickly and effectively. • Excellent oral and written communication skills. • Ability to work in a Team environment. • Must be able to work remotely in a professional environment. • Ability to work on multiple tasks within a defined timeline. • 2-5 years of experience in a Professional Services or Support desk role. • Previous Accounting and Production experience in the homebuilder industry preferred. • Excellent organizational, time management and customer service skills. • Must be willing to travel. • Experience on the NEWSTAR or FAST system is a plus.
Benefits
• Full time employees will also be eligible for enrollment in a wide range of choices of benefits, including medical, dental, vision, basic life insurance, short/long term disability, 401(k) participation (with company match). • The Company provides a minimum of 10 days of vacation for new employees. • Sick time based on state requirements. • 8 Company-paid holidays and 2 personal holidays per year.
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