Group Product Manager, Data

February 25

🌲 Oregon – Remote

Although this job is listed in Oregon, this company may be open to hiring remote in other states.

💵 $186.8k - $214.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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Customer.io

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Customer. io is a customer engagement platform that helps businesses create personalized journeys across multiple channels, such as email, SMS, and in-app messaging, by leveraging first-party data. The platform offers solutions for crafting and automating messages with high flexibility and customization. It includes features such as data pipelines for managing customer data, visual workflow builders for automation, and tools for analytics and A/B testing to optimize messaging campaigns. Designed to scale with businesses of all sizes, Customer. io integrates with existing tools and provides a secure, compliant environment with high uptime, making it a trusted choice for over 7,400 brands globally.

marketing • analytics • customer retention • user retention • email marketing

51 - 200 employees

Founded 2012

☁️ SaaS

💰 Series A on 2022-03

📋 Description

• As the Group Product Manager for Data, you will be responsible for driving the vision, strategy, and roadmap for the features that empower product-led growth teams to bring together data from many disparate sources to create comprehensive customer profiles they can leverage for insights, segmentation, and targeting automated messages. • You’ll collaborate with cross-functional teams to deliver innovative solutions that solve complex challenges in data transformation, identity resolution, and maintaining data quality. • You’ll engage with executive leadership to influence our vision, strategy, and how we get our product in the hands of more customers. • Your primary responsibility will be creating an environment that your product teams can flourish in and coaching them on the skills needed to become highly sought after product managers.

🎯 Requirements

• Proven track record with 5+ years as an individual contributor product manager responsible for value and viability of solutions with 1+ years of that leading multiple teams. • Proven ability to go deep and quickly learn new domains, as well as solid understanding of all major parts of the business. • Demonstrated understanding of the techniques and methods of modern product discovery and product delivery. • Proven track record of coaching and developing other people. • Demonstrate a clear understanding of your role as the primary coach of your product managers, and how that differs from managing products directly. • Proven ability to engage with both individual contributors and leaders of all levels in constructive and collaborative relationships. • Demonstrate servant-based leadership and knowledge of leading by context rather than control. • Responsibility for assisting with quarterly planning and assigning objectives (problems to solve) to product teams. • Bonus for direct product experience with building software for data ingestion, transformation, catalog management, AI-powered observability and quality assurance, and data export/synching. • Ownership of growth function or familiarity with the needs of product-led growth teams and a strong understanding of self-serve SaaS models.

🏖️ Benefits

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge • 16 weeks paid parental leave (including adoption and foster care) • 100% paid insurance premiums for you and your dependents • 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions • $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment) • $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs • $300/month co-working space rental reimbursement • $2,000/yearly professional education budget for conferences, courses, workshops, books, etc. • $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work! • One month sabbatical after five years at Customer.io • We also have opportunities to meet in person with your peers throughout the year