Developer Success Engineer

6 days ago

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Dagster Labs

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data engineering • data orchestration • open source software • SaaS

11 - 50 employees

🏢 Enterprise

☁️ SaaS

Description

• Dagster is an orchestration platform for the development, production, and observation of data assets. • You will provide technical support to Dagster+ customers and open-source users, collaborate with enterprise clients, and enhance product quality through feedback. • This is a full-time, competitively paid position with benefits. We are a distributed team hiring fully remote candidates within the United States.

Requirements

• 5+ years of relevant experience in technical support or a similar role. • Proficiency in Python. • Hands-on experience with distributed systems, containerized environments (e.g., Kubernetes, Docker), cloud platforms (AWS, GCP, Azure), and CI/CD workflows. • Strong written and verbal communication skills, with empathy for clients and ability to advocate for their needs while representing the company effectively. • Proven ability to troubleshoot and resolve complex technical challenges independently. • Proactive mindset for engaging with customer issues and driving improvement. • Experience with data orchestration tools (e.g., Dagster, Airflow, Prefect) is nice-to-have. • Knowledge of data engineering is nice-to-have. • Experience at high-growth SaaS startups is nice-to-have.

Benefits

• Every employee receives a remote work stipend to cover home office equipment or coworking space ensuring a productive and comfortable work environment. • Full-time position with benefits.