Customer Service Representative, Danish
4 days ago
Description
• Are you a Danish speaker? Grab this chance to join our Customer Service team in Greece to work with the one of the largest electronics companies in the world! • Take advantage of your Danish language skills! As a Customer Service Representative in our customer support team, you will be supporting customers of a leading multinational electronics company. • Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a lifetime experience, you will find it there. You would be receiving top-class training from one the biggest brands in the world and boost your professional development. • You would be working for a Great Place of Work awarded Company whose main mission is to deliver exceptional customer experience all over the world. • Responding to customers’ inquiries via e-mail, chat & phone • Providing how-to-use steps for their newly bought devices and guiding them to arrange a repair if needed. • Work effectively as part of a team, developing effective and supportive relationships with colleagues and management • Be positive & proactive and have a desire for applying continuous improvement processes • Provide and maintain a strong, professional relationship with all customers and always show empathy • Strive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry
Requirements
• Fluency in Danish • Excellent writing skills • Good command of English • Soft skills & politeness • Technically adept (know your way around Windows, shortcuts, basic troubleshooting) • Capability of multitasking
Benefits
• Complete support to help you ease your relocation to Greece • we cover your flight tickets expenses, hotel accommodation, support with the house searching process • Competitive monthly salary + 2 extra salaries per year • Health care benefits and numerous other discounts • Full training by certified instructors • Professional growth • Special events • Free online Greek language courses • State of the art premises, providing a great working environment with relaxing break areas • Hotel :2 weeks
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