Custom Account Project Manager

October 29

Apply Now

Receive Emails with Similar Jobs

Danaher Corporation

WebsiteLinkedInAll Job Openings

Life Sciences • Diagnostics • Biotechnology

10,000+

Description

• Assure Cytiva/HyClone customers received world class customer service regarding the logistical aspects of custom made products. • Support Custom Account Project Managers to facilitate creation of and maintain custom product specifications for main product lines, Media, Processed Liquid and Buffers (PL&B) and Serum. • Manage custom media and sera projects • Schedule teleconferences and on-site meetings • Coordinate internal resources to best meet customer’s needs. • Facilitate custom products specification approvals • Create and submit product specifications to customers for approval • Follow up on submitted approval packages • Deliver customer approvals to the appropriate internal parties for further processing • Answer customer, sales representative, and account support questions relating to custom product specifications and overall Cytiva Cell Culture manufacturing capabilities. • Facilitate custom product specification revisions and required customer approvals • Represent Customer Support Team for customer product failure investigations • Present Contract Review and Change Notification Standard Operating procedures to customers during on-site facility audits. • Review incoming customer serum specifications • Compare incoming customer serum specifications with Cytiva/HyClone standard specifications • Deliver differences to serum product manager • Once approval is received log and provide approved specifications to capabilities specialist • Support and participate in continuous improvement projects and submit routine ideas • Maintain department standard work files and work with Contract Review Team Leader to assure team compliance • Other activities as directed by management

Requirements

• BS degree in business or science or a minimum of 3 years industry experience. • Fluent in English • Effective written and verbal communication skills • Self-starter, energizing, results oriented, and able to multi-task • Ability to effectively and efficiently interact with all departments • Excellent verbal and written communications • Self motivated, able to work with little supervision • Personal creativity and problem solving skills • Ability to handle stress related situations • Ability to handle multiple tasks and deadlines concurrently