Danaher Corporation is a leading global innovator in life sciences and diagnostics, dedicated to accelerating the power of science and technology to enhance human health. The company specializes in various sectors including biotechnology, diagnostics, and life sciences. Danaher's biotechnology division focuses on developing and commercializing innovative, personalized therapies, while their diagnostics division creates tools and software for accurate and rapid disease diagnosis. Additionally, Danaher supports life sciences through advanced technologies for molecular oncology and other critical healthcare advancements. The Danaher Business System, a core aspect of their culture, drives continuous improvement and innovative practices. Danaher is committed to sustainability and forging partnerships to break silos across academia and industry, thus fostering greater scientific and technological progress.
Life Sciences • Diagnostics • Biotechnology
December 26, 2024
Danaher Corporation is a leading global innovator in life sciences and diagnostics, dedicated to accelerating the power of science and technology to enhance human health. The company specializes in various sectors including biotechnology, diagnostics, and life sciences. Danaher's biotechnology division focuses on developing and commercializing innovative, personalized therapies, while their diagnostics division creates tools and software for accurate and rapid disease diagnosis. Additionally, Danaher supports life sciences through advanced technologies for molecular oncology and other critical healthcare advancements. The Danaher Business System, a core aspect of their culture, drives continuous improvement and innovative practices. Danaher is committed to sustainability and forging partnerships to break silos across academia and industry, thus fostering greater scientific and technological progress.
Life Sciences • Diagnostics • Biotechnology
• Respond to inbound routine Digital Pathology related queries • Raise calls to specialists if more knowledge is required • Update customer account records • Share information with regional dispatching teams • Support on-site engineer and follow through to completion • Diagnose faults remotely • Provide troubleshooting support to customers • Record activities in Customer Service systems • Accept incoming contacts and prioritize accordingly • Resolve complex issues independently
• Min 3+ years of experience overall • Experience in remote troubleshooting of software • Database management skills • Windows Server 2008 - 2022 & virtual machines • Work with Mirth Connect and HL7 Networking • Remote storage management • Domain and non-domain related knowledge • Group policies • Firewall knowledge • Fluent in English
• Eligible for remote work arrangement • Additional information provided during interview
Apply NowDecember 1, 2024
As a Help Desk Specialist, deliver prompt technical support in a healthcare SaaS environment.
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