Danfoss
Danfoss is a leading global manufacturer of engineering solutions, specializing in energy-efficient products and services for various industries. The company focuses on innovation in heating, cooling, and drive solutions, aimed at enhancing the efficiency and sustainability of energy use. Danfoss is committed to providing high-quality components and systems that support climate-friendly initiatives and energy optimization.
Compressors & Controls • Solar Inverters • Engineering • Technology • Frequency Converters
10,000+ employees
⚡ Energy
Technical Support Engineer
2 days ago
Danfoss
Danfoss is a leading global manufacturer of engineering solutions, specializing in energy-efficient products and services for various industries. The company focuses on innovation in heating, cooling, and drive solutions, aimed at enhancing the efficiency and sustainability of energy use. Danfoss is committed to providing high-quality components and systems that support climate-friendly initiatives and energy optimization.
Compressors & Controls • Solar Inverters • Engineering • Technology • Frequency Converters
10,000+ employees
⚡ Energy
📋 Description
• Danfoss is looking for a convincing and enthusiastic Technical Support Engineer to provide technical support to our refrigeration wholesalers and indirect commercial refrigeration customers in Sweden. • Are you able to work self-driven and to take ownership of technical issues and solve problems through your expertise? • Then you might be our new Technical Support Engineer within Danfoss Cooling Segment. • You are also looking for a challenge. • Danfoss has the biggest portfolio of components for refrigeration in the industry. • In combination with all the possible applications and all the new products Danfoss is bringing to the market, you will never get bored. • As part of the Technical Support team for Nordics you will closely collaborate with our sales account managers and technical colleagues in the EU. • Bringing in your technical expertise, you will be providing world-class support to existing and prospective customers. • You will diagnose, analyze problems and provide solutions to customers and refrigeration installers.
🎯 Requirements
• Degree as Foreman in Refrigeration, Certified Refrigeration Technician or academic – related to refrigeration • More than 5 years of technical experience within refrigeration applications desired • Good technical knowledge in typical refrigeration applications • Good technical understanding of Commercial Refrigeration • Strong communication skills (mainly via phone) • Business / technically fluent in English language is essential (speaking and writing) • Strong personal resilience, highly motivated team player with a strong personal drive • Good presentation and explaining skills, both verbal and written • Strong team player with an analytical, proactive approach - mind-set on the customer and to support sales • Managing difficult or emotional customer situations with fast response time; Solicit customer feedback to improve service, meet commitments
🏖️ Benefits
• Bonus system • Paid vacation • Flexible working hours • Possibility to work remotely • Pension plan • Personal insurance • Communication package • Opportunity to join Employee Resource Groups • State of the art virtual work environment • Employee Referral Program
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