DATAMARK, Inc.
DATAMARK, Inc. is a leading global company specializing in Contact Center and Business Process Outsourcing (BPO) solutions. Headquartered in El Paso, Texas, DATAMARK serves Fortune 500 companies and large enterprises from its delivery centers located in the U. S. , Mexico, and India. The company offers a wide range of services, including omnichannel, multilingual contact centers, document lifecycle management, and digital mailroom services aimed at enhancing customer experience and improving operational efficiency through advanced AI solutions. DATAMARK emphasizes corporate social responsibility, diversity, and a strong corporate community in its operations.
Contact Center • Call Center • Data Capture • Data Entry • Imaging & Scanning Documents
French Interpreter
February 8
DATAMARK, Inc.
DATAMARK, Inc. is a leading global company specializing in Contact Center and Business Process Outsourcing (BPO) solutions. Headquartered in El Paso, Texas, DATAMARK serves Fortune 500 companies and large enterprises from its delivery centers located in the U. S. , Mexico, and India. The company offers a wide range of services, including omnichannel, multilingual contact centers, document lifecycle management, and digital mailroom services aimed at enhancing customer experience and improving operational efficiency through advanced AI solutions. DATAMARK emphasizes corporate social responsibility, diversity, and a strong corporate community in its operations.
Contact Center • Call Center • Data Capture • Data Entry • Imaging & Scanning Documents
📋 Description
• Minimum Requirements: • High Schools degree or equivalent. • Fluency in English and French- C2, C1, B2, Native (OCI Required). • Advanced skills in the cultural dynamics (cultural implication and idiomatic expression) of French. • Excellent listening, retention, and note-taking skills to maintain a high level of accuracy. • Ability to concentrate, stay detached from the conversation, and remain neutral and objective at all times. • Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client.
🎯 Requirements
• Renders correct concepts and meanings between French and English following complexity, clarity, tone, and style from one language to another, upholding the correct rules for grammar and syntax in both languages. • Provide strict renditions of the messages including every detail of the conversation and be prepared for challenging calls at any time. • Employs good customer service and communication skills, clear enunciation, pronunciation, pleasant and professional voice as well as polite forms of expression. • Follows instructions for clients, manages the flow of the call, and avoids taking over the call, as well as avoids interaction with the limited English speaker person without the client's permission. • Remains calm during calls in the event that one of the primary speakers is incoherent or upset, especially in emergency situations. • Remains punctual and available during scheduled work hours. • Ensures access to the internet for work-related electronic communication. • All other duties as assigned. • Applicants should be comfortable with Rotational Shifts (Including night).
🏖️ Benefits
• Working days : 5 days (2 rotational week off) • Job Type: Full-time (Work From Home) • Salary upto : 7.87 LPA • Other allowance : Overtime pay, Mediclaim (Covers the Employee, Parents, Spouse & 2 kids from the first day of employment) & other Incentives based on performance.
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